.png)
This profile has been claimed by the business owner or representative.
Charter Senior Living of Troy
- Assisted Living Facilities
- Troy, IL
About this business
Location details
39 Dorothy Dr, Troy, IL, 62294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
They seem to have a lot of ownership and management turnover. They weren't very successful at all and getting my uncle [name removed] out of his room. And on his last days, they seem to be in conflict with hospice. Overall, they did a pretty good job, but I think he needed full nursing care so he was beyond what they could offer.
I would say make several visits, during meal time, activity time, evening. Talk to residents and asked them how they feel about the facility. I felt administrators always took the time to talk to me. We were also there during Covid, so it was a weird time. Liked the rooms, dining room, cheeriness, close to me for everyday visits.
Business response:
Hi, thank you for sharing your positive experience!
We are very pleased with the staff and how well they received our uncle [name removed]. He’s been alone and independent most of his life so they are working diligently to get him acclimated to interacting on a daily basis. They always talk about him with a smile and a positive attitude even though we know it’s a bit more challenging than they say. They are very professional.
Business response:
David, thank you for sharing your positive experience!
I would highly recommend this facility to anyone that is looking for a place to live as well as I would consider living there myself if I was at this stage in my life.Food is good, staff is excellent and considerate to the residents, plenty of activities and I consider this place top rated.Thank you to all that work there and assist the residents.
My loved ones were previously residents at Cedarhurst of Troy and the experience was good for both of them there. The staff treated them both well. We had no issues, it was a good choice for them. I would recommend Cedarhurst of Troy to others.
My loved one is currently a resident at Cedarhurst of Troy and everything has been great for her at this facility so far. The move in process was good. The cleanliness, friendliness, care services and value for cost are great. Everyone is so nice at this facility! The food here is wonderful. Cedarhurst of Troy is a lovely place. I would recommend this facility to family and friends.
Our family had an in person tour with Cedarhurst of Troy and we had looked into the assisted living side but she did not quality for that However everyone was really friendly and the place was very clean and updated.
They are very caring. Mom was accepted the first day she was here and the staff were always checking on her making her feel welcomed. I would definitely recommend Cedarhurst of Troy to others.
I toured the facility for a friend, I found it to be very nice. The property itself to be clean and beautiful. The staff were very friendly and helpful. The food smelled wonderful. Very nice and spacious rooms.
Frequently asked questions about Charter Senior Living of Troy
How is Charter Senior Living of Troy rated?
Charter Senior Living of Troy has a 4.5 star rating with 86 reviews.
When is Charter Senior Living of Troy open?
Charter Senior Living of Troy is open now. It will close at 5:00 p.m.