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Charter Senior Living of Troy
- Assisted Living Facilities
- Troy, IL
About this business
Location details
39 Dorothy Dr, Troy, IL, 62294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
My mother and 2 of my aunts are current residents. I would recommend The Fountains in Troy to many people. I had mom here before then she had to go to hospice for a few months. She started feeling better and kept begging me to take her back to The Fountains. Now she is back. Very sweet caregivers, activity director, and the director (Nick) at The Fountains....I feel we made the right choice.
We were in a panic to find a place for my parents after my mom had fallen several times during the week. I called Nic at Fountains, and I was impressed at how accommodating he was. He made a trip to the house my father was living, and the hospital my mother admitted and did an assessment. He was very patient with me as, I called at home that week with questions. My father is thriving as he acclimated to the community for, he was home bound during the duration of caring for my mother. My mother is at a high level of care, and... read more
Mom came to the Fountains on Mother's Day last year. At first it was difficult making the adjustment from living independently at home to her apartment but the staff was friendly and incouraging. It has now been a year and she seems to have adjusted well. She takes part in activities from "stretch" in the mornings to bingo in the afternoonand excursions on the bus. Mom has a big family and it's nice to be able to use the little kitchen room for family cards and socializing. We even used the fire place room for her birthday p... read more
The place is very clean, and the staff is friendly and helpful. Mom is getting very good care. Mom has complained about the food, but they just recently got a new cook and I think that has improved. Activities would be the one thing I would complain about. My mom can never find the activities that they say their doing. She would love to take part in the activities, but she can never find them, and wonders if the activities they advertise actually take place.
My mother has only been at the assisted living for a couple of weeks but so far she seems pretty happy there. The Fountains personnel is extremely nice and very helpful. They try to help her as much as they can. The facility is very clean. My mom seems ok with the food and doesn't complain but she is NOT a picky eater. Some of it doesn't look very appetizing to me and a couple of the ladies at her table aren't very happy with some of it. Mom has had a couple of medical issues since she went to the Fountains and I don't th... read more
I can not begin to tell how grateful I am to have my 94 year old aunt reside at the Fountains of Troy. All of the employees are friendly, the aides and nurse are very attentive. The aides check on the residents every couple of hours, 24 hours a day. They are very friendly and it is obvious how much they care for the residents. We moved my aunt from another state into an assisted living facility in Maryville and she was assessed by the facility and we were very detailed with the assistance she needed, they said they would pro... read more
We really have no complaints at all! The price is very fair and the location was great! It's close to my work and close to home! We haven't heard anything negetive about the food, and I would definitely hear something if she didn't like it! It's a very nice facility and everyone is very friendly!
They don't really deal with memory care, she was ok, but the caregivers there were not trained for memory care. They worked with her pretty well. They were mostly clean and friendly. I would use them again, if I had to use rehab again.
I found the Fountains of Troy through Shelia at A Place for Mom. My sister and I had been looking for an Assisted Living facility for my 80 year old Mom with mild dementia for over two years all over the Southern IL region and in STL. We also looked at private nursing care. I have toured many places and talked to several AL directors and staff members over the past few years. I can say without hesitation that the Fountains of Troy is the best I've seen. It started with Michele and Stacy, the Director and Site Manager. They w... read more
Frequently asked questions about Charter Senior Living of Troy
How is Charter Senior Living of Troy rated?
Charter Senior Living of Troy has a 4.5 star rating with 93 reviews.
When is Charter Senior Living of Troy open?
Charter Senior Living of Troy is closed now. It will open tomorrow at 8:00 a.m.