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Charter Senior Living of Troy

4.5

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Location details

39 Dorothy Dr, Troy, IL, 62294, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.586 reviews
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Karen I's profile image
Karen I 
3 years ago

As you walk in the Community, you feel as though you are Home. The atmosphere is warm and inviting. You are greeted as you walk in with a warm smile and "Welcome". Staff in the Community make the Resident's a part of their family. Dining is an amazing experience, with the beautiful decorations and the cozy fireplace in the middle of the Dinning room makes for even a better invitation for you to come in, set down and be waited on. You have so many choices, other than the main entrée. 

Vicki B's profile image
Vicki B 
3 years ago

My 84 year old mother started in a wheelchair and now using a walker after receiving PT and OT from Cedarhurst She is happy with her meals, room, and especially likes the activity director. It did take over 2 months to get her prescription drugs coming from their pharmacy, Medexpress. She went 3 days without her pain medication They assure me it shouldn’t happen in the future. Her doctor also called several times in one day to health director, left messages and no one returned the calls. She was out of her office, so I gave ... read more

anonymous's profile image
anonymous 
3 years ago

Our famly loved Cedarhurst of Troy and thought it was incredible. They put great emphasis on friendliness, and I appreciate the help we got from them as a family. Their accommodations were as good as I could expect, in fact better. I have nothing bad to say about it. 

Valerie B's profile image
Valerie B 
3 years ago

We chose Cedarhurst of Troy because we had a really really good feeling about the place after our tour and they also had hospice staff available which was something that was important to us since we knew it would not be long. I found everyone extremely helpful especially since we had never been through this process before. I would recommend them to others looking and already have. 

Julie Carlson's profile image
Julie Carlson 
8 years ago

The staff at Morningside has been nothing short of awesome especially in dealing with stressful family situations while my grandmother has been a resident there. They are caring, they know their residents and what their needs are. My grandmother has been very happy there for 4 years compared to other facilities where she previously lived. 

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Anonymous 
9 years ago

The staff at The Fountains of Troy are great. They did a wonderful job caring for dad while he was there. The community offers a variety of activities for the residents to enjoy. Dad did not enjoy the food offered at The Fountains of Troy. 

Anonymous's profile image
Anonymous 
9 years ago

We are happy with care and it seems like a good place. She loves to play bingo and other activities. The meals are fine and my mom has gained a few pounds already. The staff do a good job cleaning the facility and I have not seen anything lacking. My brother is able to see my mom often because it is convenient for the family. 

Nancy Gulledge (Daughter of Resident) Daughter of Charmaine Shadwick's profile image
Nancy Gulledge (Daughter of Resident) Daughter of Charmaine Shadwick 
9 years ago

My mother and 2 of my aunts are current residents. I would recommend The Fountains in Troy to many people. I had mom here before then she had to go to hospice for a few months. She started feeling better and kept begging me to take her back to The Fountains. Now she is back. Very sweet caregivers, activity director, and the director (Nick) at The Fountains....I feel we made the right choice. 

Mark Hoffman's profile image
Mark Hoffman 
10 years ago

We were in a panic to find a place for my parents after my mom had fallen several times during the week. I called Nic at Fountains, and I was impressed at how accommodating he was. He made a trip to the house my father was living, and the hospital my mother admitted and did an assessment. He was very patient with me as, I called at home that week with questions. My father is thriving as he acclimated to the community for, he was home bound during the duration of caring for my mother. My mother is at a high level of care, and... read more

Frequently asked questions about Charter Senior Living of Troy

How is Charter Senior Living of Troy rated?

Charter Senior Living of Troy has a 4.5 star rating with 86 reviews. 

When is Charter Senior Living of Troy open?

Charter Senior Living of Troy is closed now. It will open at 8:00 a.m.