Charter Senior Living of Verona's cover image

This profile has been claimed by the business owner or representative.

Charter Senior Living of Verona

3.7

About this business

Location details

1125 North Edge Trail, Verona, WI, 53593, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.788 reviews
Select a rating
Anonymous's profile image
Anonymous 
10 years ago

This is not a place for anyone to place a loved one unless the loved one has no health issues and can completely take care of themselves. One of the residents who is diabetic became incoherent and was vomiting. For those who aren't familiar with diabetes, this means their sugars were dangerously high. Each time this happens, damage is being done to organs. This is an emergency situation and must be addressed by hospital staff. The staff recognized this at 6am when this resident fell and didn't call 911 until they spoke with ... read more

Business response:

Thank you for your input, we appreciate you bringing this to our attention. Willow Pointe and all other Five Star Senior Living communities strive to deliver highest quality of care to our residents and hold our staff only to the highest standards of hospitality and service. Our staff is trained to follow all industry protocols and procedures and is held to the highest standards of care and safety. We treat every situation like this very seriously, so we kindly ask you to call our Gold Star Service line [removed], provide us... read more

A Place For Mom Customer's profile image
A Place For Mom Customer 
12 years ago

Nothing makes this worth the 9 mile drive. would prefer Avalon over this place. 

Frequently asked questions about Charter Senior Living of Verona

How is Charter Senior Living of Verona rated?

Charter Senior Living of Verona has a 3.7 star rating with 88 reviews. 

When is Charter Senior Living of Verona open?

Charter Senior Living of Verona is open now. It will close tomorrow at 12:00 a.m.