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Charter Senior Living of Williamsburg
- Assisted Living Facilities
- Williamsburg, VA
About this business
Location details
440 McLaws Cir, Williamsburg, VA, 23185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'd say 5 stars -dad was there only 10 days on hospice so while he could not participate in activities at all and couldn't go to the cafe but the staff were kind and attentive. One staff person gave him a valentine gift the day before he died. Food was great, it as not a complicated process to be admitted or discharged. I'd definitely send another family member there.
Staff is very attentive, knowledgeable, supportive, and friendly. Great in keeping me informed if mom experiences an irregularity in her routine. Lots of activities for residents and guests always encouraged to join. Mom favorite dessert is ice cream and that is not served often enough even when on the menu for day. Director sends out a monthly newsletter which is very informative on upcoming activities as well pictures from prior activities.
Business response:
Thank you for your thoughtful feedback. We’re glad to hear our team has been attentive, communicative, and supportive, and that you and your mom are enjoying the activities and updates. We also appreciate the note about dessert. We’ll be sure to share that with the team. We’re grateful to have you as part of our community.
Easy to work with and first appt they made is one we selected. I would recommend to others.
[name removed], my mom's primary caretaker, is amazing. My mom's room is beautiful, with a lot of sunlight. [name removed], my mom's nurse from Traditions Hospice is also great. I would recommend it to others who are searching for a place for their loved one.
It's gotten better with the new administration. Prior to that the scores would have been lower. The phone situation at the end of December and early January was totally mishandled! Families could not get in touch with their loved ones. It really didn't feel like the was any urgency to get this situation resolved.
Business response:
Hi, thank you for sharing your positive experience!
These things stuck out over other places. Location close to us. Quality of the rooms. Prices fluctuate with different levels of care needed. Prices were more affordable compared to other facilities. Nursing staff report being generally happy with their job and with the facility, even though they are understaffed. Responsiveness by a few administrative staff has been inconsistent. They have recently been in a transition phase. Breakfast trays are, on occasion, cold when they should be warmed. We feel that transportation to me... read more
Business response:
Thank you so much for your feedback! We hope you have a great day!
The staff are super, very caring and helpful. You can tell they really care. A couple went in together and bought my Aunt a Birthday gift. They seem to go out of their way to accommodate my Aunt.
Business response:
Thank you for sharing your positive experience!
The situation: my LO was only there about 10 days. During that time they experienced falling but it took them a day or so to hospitalize them. They had a stroke, that they never recovered from. They were not returned to Charter. Charter asks the families not to visit for 30 days, so we have no idea what day to day activities were like or the meals. Everyone was friendly.
All of the staff know my loved one by name and always speaks. The activities are great. The facility is very nice and the transition has been very smooth. The communication has been good.
Business response:
Hi, thank you for sharing your positive experience!
Frequently asked questions about Charter Senior Living of Williamsburg
How is Charter Senior Living of Williamsburg rated?
Charter Senior Living of Williamsburg has a 4.4 star rating with 122 reviews.
When is Charter Senior Living of Williamsburg open?
Charter Senior Living of Williamsburg is open now. It will close tomorrow at 12:00 a.m.