Charter Senior Living of Williamsburg

A Place For Mom Customer 

on AplaceForMom

13 years ago

really like facility, great secure outdoor space and room all have own restroom 

Anonymous 

on AplaceForMom

2 years ago

I would stay away from Charter. I know each facility has mixed reviews, and maybe some residents are happy there. I can only tell you that my dad did not receive adequate and proper care. I visited often, never found him anywhere but in his room. One night, my son and I came in and he was climbing into bed, very early evening, with a mess ( bowel). Thank God my son was with me because, no matter how many times we pulled the nurse cord, no one came. We went hunting for help, none on that floor to be found. An aide, who said s... read more

Anonymous 

on AplaceForMom

2 years ago

Consistently understaffed to the point of being probably illegal. Some days there would be one dedicated person with med techs and front staff having to fill in. Consequently the 15 or 16 residents weren't cleaned properly, sat in their soiled clothing and some getting bedsores. Residents' rooms weren't cleaned properly, rarely mopped. Kitchen cabinets looked nasty and sticky. I don't think they were cleaned once in the five weeks we were there. Carpet was filthy. The trash was taken out frequently. One staff member had an o... read more