Charter Senior Living of Williamsburg

T om 

on AplaceForMom

3 years ago

Could not ask for a better place to put your mother Everyone there is caring an compassionate. The best place we could have chosen for mom All 5 star look no further. Very clean and the food is great 

GR 

on AplaceForMom

3 years ago

We knew it was the right fit the moment we walked in. There is no odor all all when you walk in the facility. They did get a new director and he is very nice. I know all of the staff and they are great, I have had no complaints what so ever. The quality of care is excellent. My mom can be a handful and they never skip a beat. She is treated with so much respect and kindness. The food is great. they have a wonderful chef and the residents have a few choices for each meal. They feed them breakfast, a large lunch, and then a li... read more

anonymous 

on AplaceForMom

3 years ago

We really like that the community is very friendly and small enough that everyone knows everyone there and the staff know all the residents by their name. They are very willing to step up and do what is needed to be done if you ask. The downsize is that either they are understaffed or poorly managed to the extent that we find pretty routinely things that have not been done - laundry, house keeping, etc. They sometimes don't seem to know who is in charge and it takes us getting a few different people to figure it out 

Estelle 

on AplaceForMom

3 years ago

We had to move my husband from one place that was eventually taken over by Charter as we were leaving. We were very unhappy with them, then they changed hands after one month. We moved him to this Charter Senior Living of Williamsburg and we were very happy with them. They were very kind and good to my husband, he was happy with them as well. 

Anonymous 

on AplaceForMom

3 years ago

My loved one wasn't there for long, she had a stroke several days after being admitted. I would say they were somewhat responsive to her needs. We were told not to visit for a month, so we didn't get to see what was going on. You might want to ask questions to get a status update, I had to call in to see how she was doing. I did have to call because after a week I didn't hear anything from them. Communication could be improved; for people who are being admitted they need to provide some sort of update on how they are adjusti... read more

John L 

on AplaceForMom

4 years ago

This was a good community but it was just not what we were looking for our loved one. 

K H 

on AplaceForMom

4 years ago

This is the best place for my loved one. The community has helped my loved one get stronger since the beginning of their stay. The friendliness of the staff stands out to me. The staff are responsive to questions and concerns, and typically respond within 24 hours. They have activities available for the memory care side of the community. 

anonymous 

on AplaceForMom

5 years ago

Morningside is an older more worn facility but it is still very nice. We were really impressed with the shape of the building, it is an O shape with a large center atrium for residents. One thing we did not like was that there was no carpet, it was all cold concrete floors. 

anonymous 

on AplaceForMom

5 years ago

We did tour the Morningside of Williamsburg and we thought it was a good community, but at the time it was just not what our loved one needed.