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Charter Senior Living of Williamsburg
- Assisted Living Facilities
- Williamsburg, VA
About this business
Location details
440 McLaws Cir, Williamsburg, VA, 23185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We really like that the community is very friendly and small enough that everyone knows everyone there and the staff know all the residents by their name. They are very willing to step up and do what is needed to be done if you ask. The downsize is that either they are understaffed or poorly managed to the extent that we find pretty routinely things that have not been done - laundry, house keeping, etc. They sometimes don't seem to know who is in charge and it takes us getting a few different people to figure it out
We had to move my husband from one place that was eventually taken over by Charter as we were leaving. We were very unhappy with them, then they changed hands after one month. We moved him to this Charter Senior Living of Williamsburg and we were very happy with them. They were very kind and good to my husband, he was happy with them as well.
My loved one wasn't there for long, she had a stroke several days after being admitted. I would say they were somewhat responsive to her needs. We were told not to visit for a month, so we didn't get to see what was going on. You might want to ask questions to get a status update, I had to call in to see how she was doing. I did have to call because after a week I didn't hear anything from them. Communication could be improved; for people who are being admitted they need to provide some sort of update on how they are adjusti... read more
This was a good community but it was just not what we were looking for our loved one.
This is the best place for my loved one. The community has helped my loved one get stronger since the beginning of their stay. The friendliness of the staff stands out to me. The staff are responsive to questions and concerns, and typically respond within 24 hours. They have activities available for the memory care side of the community.
Business response:
Thanks for your nice review K H. We're so very glad that your loved one has gotten stronger and stronger since they began their stay with us It's great to read that their team's communication with you has been excellent, and we appreciate your acknowledgement of their friendliness. We're honored that you consider Morningside of Williamsburg the best place for your loved one!
Morningside is an older more worn facility but it is still very nice. We were really impressed with the shape of the building, it is an O shape with a large center atrium for residents. One thing we did not like was that there was no carpet, it was all cold concrete floors.
Business response:
Thank you for visiting with us. We're glad to see that you liked the beautiful atrium at the center of our community, as it is a gathering place enjoyed by all our residents. Please note that at Morningside of Williamsburg we have carpet throughout the common spaces and our apartments have either carpet or the plank-wood flooring. We invite you back in for a second look!
We did tour the Morningside of Williamsburg and we thought it was a good community, but at the time it was just not what our loved one needed.
Business response:
Thanks for taking the time to visit our community and leaving us your feedback. Please let us know if there are any additional questions we can answer for you, and best wishes as you search for senior living options for your loved one.
Compared to our loved ones previous community, Morningside was very clean and the staff members were very attentive. We thought they did very well and our loved one loved them. We think it was a reasonable value compared to the other places. Overall we thought they did an excellent job when it came to the care our loved one received.
Amazing community. Great staff, fair prices.
Frequently asked questions about Charter Senior Living of Williamsburg
How is Charter Senior Living of Williamsburg rated?
Charter Senior Living of Williamsburg has a 4.4 star rating with 116 reviews.
When is Charter Senior Living of Williamsburg open?
Charter Senior Living of Williamsburg is open now. It will close tomorrow at 12:00 a.m.