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Chipotle Mexican Grill

3.7

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Location details

10325 Cascade Xing, NULL, Brooklyn, OH, 44144, United States

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WeekdayScheduleStatus
Mon10:45 a.m. to 10:00 p.m.
Tue10:45 a.m. to 10:00 p.m.
Wed10:45 a.m. to 10:00 p.m.
Thu10:45 a.m. to 10:00 p.m.
Fri10:45 a.m. to 10:00 p.m.
Sat10:45 a.m. to 10:00 p.m.
Sun10:45 a.m. to 10:00 p.m.
3.72,838 reviews
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Natasha-Jason Pagan's profile image
Natasha-Jason Pagan 
9 years ago

BUG IN MY FOOD!!! Will never go to chipotle on Tiedeman AGAIN! Not only was there a bug in the lettuce but the customer service was horrible!!!! The manager never came out to apologize or even address the problem. It took 10mins for a replacement AFTER I told them that I was going to make the fucking bowl myself!!! They're unprofessional and untrained children that work there. It sad that a great company has to get a bad reputation for poor management and poor leadership. 

Amanda JKlemm's profile image
Amanda JKlemm 
9 years ago

Slowest chipotle I've ever been to, and the food never seems to be fresh. I guess I finally learned my lesson...I won't be coming back to this location. They can thank their lazy employees for this one. 

Mark Kunze's profile image
Mark Kunze 
9 years ago

15 people in line and 30 minutes to get a Burrito!!! No apology for the wait no complimentary chips or drink! You screwed up my 30 minute lunch break!!!!! 

Jon Hejl's profile image
Jon Hejl 
9 years ago

food wasn't hot. too much sour cream. didn't mix it like I asked. 

James Hampton's profile image
James Hampton 
10 years ago

horrible customer service and managers can't handle doing their job. We'll be going to Ridgewood from now on 

Wanda Glover Hampton's profile image
Wanda Glover Hampton 
10 years ago

I will never return to the Brooklyn location again. The 2 managers are beyond rude! They are the only location that is too stupid to handle double wrapping a heavy burrito without tearing the wraps and making a huge mess. 

Amanda May Parsons's profile image
Amanda May Parsons 
10 years ago

There whole staff in rude. 

Angie Miranda's profile image
Angie Miranda 
10 years ago

30 minutes waiting in line.super bad attitude of the employees. 

Jeannette Maldoff Alligood's profile image
Jeannette Maldoff Alligood 
10 years ago

Slowest Chipotle around. Either order online ahead of time or waste 30 min in line. 

Frequently asked questions about Chipotle Mexican Grill

How is Chipotle Mexican Grill rated?

Chipotle Mexican Grill has a 3.7 star rating with 2,838 reviews. 

When is Chipotle Mexican Grill open?

Chipotle Mexican Grill is closed now. It will open at 10:45 a.m.