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Chuze Fitness
- Gyms
- Bakersfield, CA
About this business
Location details
5200 Stockdale Hwy, Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Not very satisfied with this gym, I like it because it has a pool and sauna and like going on a Sunday it's not even 7pm and I get the staff saying it's closed, I feel the young people that work there wanna close it way early so they don't stay too late at work to clean and it's not the first time but today's generation don't wanna work but I will be canceling very soon, who ever is running that place needs to step up their game. Shouldn't be closing it way early, staff needs to be more friendly also
Business response:
Hi Angel, Thank you for your review and honest feedback. I spoke with the gym and the saunas and steam rooms should only be getting closed 15 mins prior to the gym closing. This is so we can clean it and let the heat escape before leaving for the evening. If you notice it getting closed prior to 15 mins, please let us know so we can promptly address it. We apologize for any inconvenience, but hope you see a noticeable difference. Kindly, Chuze Fitness
Tell me how I pay 50 something dollars just so I can get kid care but lately I have to wait this is my only time to work out but I have to sit there for 20 minutes ridiculous!!!!!!!
Business response:
Hi Rafael, Thank you for the updated review. We are sorry to hear of your frustrations regarding your most recent visit, and we do apologize for any inconvenience this has caused you. While we previously had a reservation system in place, after soliciting our teams internally and listening to feedback from our members at participating locations we made the decision to revert all California locations back to a first come, first serve check-in system and no longer offer reservations. Our hope is to one day revisit a reservat... read more
Nice gym that's about it! It's always packed you can never get on the equipment cause everyone holds it with a water bottle or sits there so they can let their friends use if you drop your membership to a lower one caus of lack of use due to the wait times for your workout or you have a crazy work schedule. They penalize you for it by restarting your membership time frame instead of keeping it the same as when you originally signed up. As soon as my new membership due date is up I'll be not re joining this gym. If you ca... read more
Business response:
Hi Sherry, Thank you for the review. We are sorry to hear of your frustrations regarding the crowds and our cancellation policy. While we understand wait times can negatively affect your workout, we do not have a time limit policy on any of our regular workout equipment. However, if it does become an issue, we recommend stopping by the front desk and one of our team members can appropriately address anything they feel needed. In terms of downgrading your membership, when you downgrade into a plan that has a 12-month term,... read more
For the most part, I love this gym. All of the people are really nice. However, THEY KEEP CHANGING CLASS TIMES! I have to work my work schedule to my classes and the inconsistency makes it almost impossible. AND my favorite class is Hot Yoga with Emily at Lunch time and now those are gone?!?!? There were always people in the Tuesdays and Thursdays classes. WHY aren't they there? Emily is by far my favorite instructor and now she only has one class, that I can't get to because it's at 8:30 in the morning. How do you expect at... read more
Business response:
Hi Lanie, Thank you for the review and special shout out for Emily! We do try to offer a variety of class options throughout the week and month, however, the classes and times offered are also based on the instructor’s availability, location, class popularity, and attendance tracking. We do try changing the schedule often in an effort to switch things up for our members. We do hope that our Group x class schedule will better meet the needs of our members. We appreciate your additional feedback on what you would like to s... read more
The gym is nice but extremely overcrowded. Daycare is an hour wait and then when they finally take your kid in your go out to no machines available literally!! everyone is neck to neck! if you want to fight to workout & spend most of your time waiting around this is the perfect gym for you!
Business response:
Hi Mercedez, We regret that the crowds have negatively impacted your workout. We're new to the area, so the buzz about us is strong. We recommend avoiding peak hours between 4-8pm Mon-Thurs. Outside of those hours, the crowds are much less. We hope you'll give us another try. Kindly, Chuze Fitness Member Services
Open and close unnecessarily early because it's mostly convenient to them and close excessively early for a gym ..............................................
Business response:
Hello Alan, Thank you for taking the time to contact us. We are sorry to hear of your disappointment with our operation hours. While we do close at 11 pm during the week, we have shorter operation hours on the weekends due to the lower traffic during these times. We will continue to adjust the hours based on necessity. We hope to continue seeing you at the gym! Kind regards, Chuze Fitness
I have been trying to reach someone, anyone, at this club. I emailed, I called, no one ever picks up. I got to a voicemail and left messages, but nobody calls me back. I would think they'd want to reply, since I was interested in joining.
Business response:
Hi Wayne, We are sorry to hear of this and invite you to email us directly at info@chuzefitness.com so that our team can further assist you. We look forward to hearing from you soon! Kind regards, Chuze Fitness Member Services
For a new business you'd think they would train or hire more competent people. Called to check on using a free pass and was planning on moving from in shape to to Chuze. The girl answers the phone and asks me to hold briefly. 10 minutes later still on hold. If they can't help me with a 5 second question imagine a 13 month contract. I don't even blame the teenager who left me on hold and forgot about me. I blame the owners who hired them.
Business response:
Hi Nathan, We're sorry to hear of this experience. We will be sure to share this information with the appropriate department. Thank you for providing your feedback, and we hope you find a facility that better meets your needs! Kind regards, Chuze Fitness Member Services
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.1 star rating with 510 reviews.
When is Chuze Fitness open?
Chuze Fitness is closed now. It will open at 4:00 a.m.