Chuze Fitness

Kelsea N. 

on Yelp

a year ago

what an AWFUL experience with management. two days ago i purchased a premium membership in club and when i returned two days later my keycard for access to all facilities was not working. upon arrival today an employee told me "i'm not sure why you're keycard is not working, all i could say is to get the app". Once i downloaded the app, it didn't recognize any of my information and would not allow me to log in. while i understand chuze wants to use the app and start moving away from the keycards but it is an issue that i can... read more

Your M. 

on Yelp

a year ago

Cleaning restrooms, showers and not allowing people to smoke and litter their dirty cigarette butts onto the floor for people to step on 

D C. 

on Yelp

a year ago

I've been a member at baileys for over 2 years now. I understand there is construction and a remodel. However, for the past 2-3 weeks 5 treadmills have been down, and 3-4 of the 7 stair masters have been down. Before chuze took over, machines were never down this long, if ever. On top of this, I was paying for a higher "premium" tier membership for the access to the training room in the back, which is now open to everyone.that being said, I feel like I am paying more than most others for the same benefits. Sad to see a good ... read more

Mason O. 

on Yelp

a year ago

I purchased a day pass while on vacation in St. Augustine - the gym has great equipment but the front desk staff have a bad, un-accommodating attitude. I'm thankful that I'm only here for a week because I would never have an annual membership at a place with employees like Bailey's. Thought it was possible that I had a one-off experience but reading other reviews it seems this is pretty typical. 

John S. 

on Yelp

a year ago

Current/ new members beware: If you want to attend a gym that has multiple instances of men including, but not limited to management, taking photos of females while they workout, this is the gym for you. If you want to attend a gym where members are allowed to cuss out and raise their voice toward whoever they wish, including staff, this is the gym for you. If you want to attend a gym where an instructor and a member were allowed to interrupt an instructor's class more than once, and the head gym manager did nothing to... read more

Craig L. 

on Yelp

3 years ago

This gym could be so much better. (I have only used the St Augustine facility) Pros: Clean, open all day, good parking, moderately expensive. Cons: Lousy music played way to loud. You will need very expensive noise cancelling headphones. Why play music when most people don't listen to it or like it? They never play classic rock, country, oldies, or even jazz. It is all music for "urban" teens, which is weird, because the average age there is about 60. The air conditioning is terrible, unless you pay extra for a spec... read more

Kennith W. 

on Yelp

3 years ago

They only play Fox News on their TV bank by the treadmills. I've asked them to add another outlet, but they say that their cable package only comes with Fox. I have never heard of a cable package that only comes with one news outlet. They have the right to play whatever channel they want, but it is a very dumb policy to deliberately irritate a percentage of your customer base. 

Shelly M. 

on Yelp

3 years ago

Cancellation 'protocol' changes with whomever you talk to - first you have to physically come in; then you have to give 30 days notice and will continue to be charged even if billing date is the 29th date. Then corporate says you can cancel via email or via website; but that was never communicated by anyone at this location. Only interested in taking your money. Don't start here unless you never plan to leave. 

Kyle S. 

on Yelp

3 years ago

Definitely go with another gym, they are just after your money rather than providing a customer experience. Relocated, provided the paperwork, they claimed they didn't receive it and billed for another three months. Added cancellation and multiple other fees.