Clairmont at Chesterfield Apartments

4.2

Real Estate
Richmond, VA

About this business

Real Estate Apartments

Location details

2000 Breezy Point Cir, Richmond, VA, 23235, United States

Get directions

Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.2272 reviews

Select a rating

a year ago

I would never recommend any one to live here! Horrible place to live! Horrible leasing agents, creepy maintenance employees. The leasing Mgr. Lisa is so disrespectful. I was always being discriminated against because of my religion, and my home was intentionally defiled by KPM employees, always right before my Holy Days with unlawful entrys, and without my permission and without notice. Despite KPM/Kotorides Property Mgmt receiving the exact same email and letters I sent to the rental office, they NEVER RESPONDED. They prete... read more

Business response:

Hi Palacia, this is disappointing to see. Please know we take your comments seriously and have passed your concerns on to management for review. Our team works hard to provide great customer service and we always want our residents to enjoy living here.

Pam M.

3 years ago

The Office and Maintenance Staff do a Great Job! Maintenance requests are handled in a timely manner and Thomas was professional and efficient. Thank you so much for all you do!

Business response:

Hi Pam - thank you for taking the time to leave us a review! We're happy to hear you've had a great experience with us.

Tori G.

4 years ago

Move in day was a disaster. I was told I could not view the apartment because the carpet was being completed only to come in to dirty carpet with bugs coming out the floor, sunflower seeds, finger nails, nail polish and stains throughout the entire apartment. Along with carpet stains there were polish stains on the vinyl floor in the bathroom. I was utterly disgusted and in disbelief of what I walked into. The carpet was soaking wet in attempt for a contractor to try and remove the stains that I was not aware of until move i... read more

Business response:

Hi Tori - we are sorry to hear your new home did not meet your expectations. We appreciate you choosing Clairmont at Chesterfield and want every resident to have a clean, high quality home in our community. This is not the standard for us and your comments have been shared with the management team so we can look into your experience further. Thank you for sharing your feedback so we can work even harder for our residents.

Roxanne C.

6 years ago

These apartments look good but I would agree with the review that said that the walls are paper thin. Not only do I hear everything from my upstairs neighbors but they smoke and the smell permeates into my apartment daily. Also every noise from the breezeway comes straight into my bedroom including voices, walking on stairs, doors closing, etc. When i first moved in there were ants. The management ordered pest control but when that didn't get them they suggested I treat it myself. It took a month. My neighbors upstairs had a... read more

Business response:

Hi Roxanne – we are sorry to hear we haven’t met your expectations. Unfortunately, sometimes when you are living in an apartment it can be difficult to determine what is acceptable noise. We understand your frustrations with the upstairs toilet overflowing and responded to your request as quickly as possible. We appreciate residents’ efforts to leave their apartments in the best possible condition, and in some cases we need to make repairs for the next resident to move in. We want every resident to have a clean, high quality... read more

Jimmy W T.

8 years ago

Great place to stay. People friendly staff. A hidden jewel.