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Clark Pest Control
- Home Services
- Anaheim, CA
About this business
Location details
1265 S Lewis St, Anaheim, CA, 92805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We appreciated the time the representative spent inspecting our property and explaining the recommended work. The estimate itself was thorough, and we were grateful for the information provided. Unfortunately, our experience after the estimate completely changed our impression of the company. We were subjected to repeated phone calls and messages while we were still taking time to review our options. Most concerning, someone came to our home after we didn't answer the phone. We had never scheduled another appointment or inv... read more
Business response:
Hello Tristine, thank you for taking the time to share your experience. We're pleased to hear that you found the inspection and recommendations helpful. We sincerely apologize that our follow-up efforts left you feeling uncomfortable. Providing a positive customer experience is important to us, and we appreciate you bringing your concerns regarding communication and follow-up visits to our attention. Your feedback will be shared with our team for review.
These guys are at the groves in Whittier right now telling lies of how everyone is leaving premier pest control to go with them. We have a neighborhood group chat and confirm they are telling lies. No one has confirmed they left premier pest control. They are the best and only option for the community since 2020. Horrible way to do business by trashing other businesses. Hard pass on these jokers
Business response:
Hello Joanna, we're sorry to hear about your concerns. We appreciate you taking the time to share your feedback. Your comments will be shared with our team for review.
I appreciated the request to contact your team to resolve this matter, and I did so promptly. Unfortunately, after reaching out, I never received a response or follow-up. At this point, my concern is less about the original issue and more about the lack of communication afterward. I'm still willing to work toward a resolution if someone follows through.
Business response:
Hello, we’re sorry to hear about your experience and the billing concern you described. We’d like the opportunity to look into this and make things right. Please contact 866‑513‑4268 or customerservice@clarkpest.com so we can assist further.
Clark Pest Control billed me for a service that was not completed (the backyard was never treated), and I was not informed this would happen. When I disputed the charge, instead of resolving the issue, they escalated it to collections. Charging for incomplete work and sending it to collections without proper resolution is unacceptable. I would strongly recommend confirming all service details upfront before using this company.
Business response:
Hello, we’re sorry to hear about your experience and the billing concern you described. We’d like the opportunity to look into this and make things right. Please contact 866‑513‑4268 or customerservice@clarkpest.com so we can assist further.
The sales rep or agent whatever he wants to be addressed Cameron is not responsive.. left several messages letting him know that the email address he send over was wrong & he needs to resend.. didn't get a call back and no updated email received as well.
Business response:
Hello Joy, we’re sorry to hear about the lack of communication and completely understand your frustration. This is not the experience we strive to provide. Please contact us at 866-513-4268 or customerservice@clarkpest.com so we can assist you further and get everything sorted out promptly.
We LOVE our technician, Anthony Juarez. He is so sweet, conscientious, and thorough. Clark's services radically improved our pest situation after the first visit. Grateful for their help. Scheduling is easy and has made a big difference on the property and in the house. Thank you!!
Excellent Sevice, the work is thorough & detailed our home always feels clean & big free after a visit from Clark's.
I have been a Realtor for a long time in Orange County and this was hands down the absolute WORST EXPERIENCE for the Seller, the Buyer, and myself. After being paid $13,213 for the termite repairs and clearance, the Seller and Buyer noticed some of the work had not been completed and a fence had been knocked over. Not only did Clark Pest Control - and specifically Cameron and Ryan - not complete the repairs without repeated begging (horrible at timely responses and communicating), but their required 3rd party fumigation cont... read more
Update: Heard from Rick who apologized and removed the balance on the account. Appreciate the follow through from him. My contract was transferred over to Clark Pest Control from either a buyout of another company or I'm not sure. I was with my other company for over seven years and recently was receiving servicing by Clark. Previous company was awesome, Great service no issues, great communication. We have two boxes that we get checked every other month for $40. Sometimes they're empty most of the time at least one of them ... read more
Frequently asked questions about Clark Pest Control
How is Clark Pest Control rated?
Clark Pest Control has a 4.7 star rating with 439 reviews.
When is Clark Pest Control open?
Clark Pest Control is open now. It will close at 6:00 p.m.