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Columbus OB/GYN - Grandview Yard
- Obstetricians & Gynecologists
- Grandview Heights, OH
About this business
Location details
1125 Yard Street, Grandview Heights, OH, 43212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:30 p.m. | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 4:30 p.m. | |
| Fri | 08:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My entire experience was not great. From the cold communication when trying to make an appointment to the exam room. While there is heard Dr's, nurses, employees talking about politics. Which is not acceptable in this environment. The last think I wanna hear is that the people I'm trusting with my reproductive health are voting against my rights as a women. So before I saw my NP I was already uncomfortable. The NP didn't make me feel any more comfortable. She was in a hurry and dismissive. I tried telling her that at nearly ... read more
Business response:
Hi, Brandi. Thank you for taking the time to leave us feedback. While we cannot discuss specifics due to patient privacy laws, we are committed to addressing any concerns privately and respectfully. Our practice is dedicated to providing exceptional patient care and ensuring each individual feels valued, heard, and comfortable throughout their experience with us. Please feel free to reach out to our nurse manager directly at 614-434-2425 so we can better understand and improve your experience.
I waited for over 60 minutes to be taken back for my appointment. Given I was a new patient, this definitely left me concerned about building a relationship with this office. By the time my annual apt was done, it was almost two hours. I’ll never go back. Not even a sorry for waiting, thanks for your patience. Rude.
Business response:
Hi, Emily. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We understand how valuable your time is, and we are committed to improving our scheduling and communication processes to better serve our patients. While we strive to keep appointments on schedule, unexpected situations and emergency appointments can sometimes cause delays. However, we understand the importance of communication and regret that you were not informed. Your concerns are important to us, and we will work to im... read more
My doctor could not see me despite booking a year in advance. I agreed to see a NP. NP was very impersonal and quick. Never had bleeding occur before with an annual exam and Pap smear but there was period level blood as a result. It was painful and I received no warning of when things would happen during the exam.
Business response:
Hi, Lindsey. Thank you for taking the time to leave us a review. We read and take all reviews seriously. Due to HIPAA laws, we cannot address your specific feedback about your experience. We want to convey that we believe in providing the absolute best patient care and treatment for every person who enters our practice. If you would like to discuss your feedback further, please call our nurse manager directly at 614-434-2425
The doctor I had, Dr Han? I believe? did not make me feel welcome or comfortable. She talked to me in a condescending way, and treated my questions as if I should have known them. The entire visit was awkward. She worked fast as if she didn’t care to be there, in and out, basically.
Business response:
Hi, Danielle. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We apologize that your visit did not meet your expectations. We strive to ensure all patients feel welcome and respected. We hope that you will please call our nurse manager directly at 614-434-2425 to further talk about your comments.
Everyone is very friendly, but I felt very ignored about my concerns. I have been coming here for years, but I think it is time to move on. I expressed some true hard feelings during my visit, and felt very ignored. I appreciate everyone and all you have done for me in the past.
Business response:
Hi, Heather. Thank you for your feedback and for being a loyal patient over the years. We read and take all reviews seriously. We truly appreciate your kind words about our team and your past experiences with us. We strive to address all patient concerns with the utmost care and attention. Your feelings and feedback are important to us, and we regret that we did not meet your expectations during your recent visit. Please call our nurse manager directly at 614-434-2425 to further talk about your comments.
Had 2 appointments one for mammogram and then dr guilky for first time meeting up with. After mamagram for some reason I had a red flag on that appointment which gave me more time than usual. Then I find out I have to wait almost an hour for the dr. Appointment. 😞. I have just a busy day as others and I just wasn’t planning on being there that long. Someone did call me the next day to explain just didn’t appreciate the after explanation so I could have planned accordingly my day off.
Business response:
Hi, Deborah. Thank you for taking the time to leave us a review. Due to HIPAA regulations, we cannot publicly discuss your comments. We strive to respect all our patients' schedules and provide timely care. We will work on improving our scheduling and communication processes. If you have any further concerns or need assistance, please feel free to reach out directly to our nurse manager at 614-434-2425.
The women at the front for the check in progress were very kind. I was also pleased with the woman who did the ultrasounds. I was very displeased with my actual initial appointment. I felt that I was an inconvenience, received no assistance to my questions, and overall did not feel comfortable being there to the point I thought about leaving early. I likely won’t be returning.
Business response:
Hi, Jessica. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We are glad to hear that you had a positive experience with our front desk team and the ultrasound technician. Your experience does not reflect the standard of care we strive to provide. Please contact our nurse manager directly at 614-434-2425 to further discuss your comments.
Doctors are great but dealing with the staff and trying to get anyone to follow up or call you back is nearly impossible
Business response:
Hi, Allison. Thank you for taking the time to leave us a review. We are glad that you had a positive experience with our doctors. We appreciate your feedback and will review our procedures. If you wish to further discuss your comments please reach out to our nurse manager directly at 614-434-2425.
Wait time was 45 minutes, but the practitioner and staff were very professional and welcoming
Business response:
Hi, Eleanore. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We are glad that your appointment went well. We apologize for the wait. We work to accommodate emergencies during the day and we will work better to improve our services. If you want to discuss your comments further please call us at 614-434-2425.
Frequently asked questions about Columbus OB/GYN - Grandview Yard
How is Columbus OB/GYN - Grandview Yard rated?
Columbus OB/GYN - Grandview Yard has a 4.8 star rating with 1,283 reviews.
When is Columbus OB/GYN - Grandview Yard open?
Columbus OB/GYN - Grandview Yard is open now. It will close at 4:30 p.m.