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Comfort Inn Gilroy
- Hospitality
- Gilroy, CA
About this business
Location details
8435 San Ysidro Ave, Gilroy, CA, 95020, United States
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Great to stay, great staff, comfortable beds and good breakfast
Thee property is in a good central location. Parking is good. Rooms are comfortable, but they need to put more towels & hand towels in the room when there are two guests!
Handy to outlet shopping. Conveniently located. Comfortable.
shower didnt work, it was the last room available, but if they knew, i should have gotten a heads up on that.
It was just a average hotel nothing super great but nothing that was bad either
Business response:
Thank you for your business. We appreciate your time in sharing your thoughts about your recent stay here at our hotel. We aim to provide our guests worthwhile experience with us and we truly welcome forthright comments from our guests as it help us identify areas that we need to improve. Your feedback will not be passed by.
They put me in a handicap room right next to the elevator. The staff was arguing with another staff member for 20 min and I asked several times to lower their voice, it was 930pm at night and just got to my room. TV and internet were not working properly. Asked if I could move rooms and was told Expedia picked the room for me!! Lol.
Business response:
Dear guest, I am very sorry you had to witness an unbecoming behavior from our staff. Your comment about your stay will be forwarded to our management and this will be verified including your concern with your booking. I apologize for the inconvenience.
The condition if the room were a little on the poor side. Carpet, flooring and odor will need a little look into. Need more pillows for a better sleep. Three little square something’s were not fit for pillows. Air flow poor.
Frequently asked questions about Comfort Inn Gilroy
How is Comfort Inn Gilroy rated?
Comfort Inn Gilroy has a 3.4 star rating with 1,583 reviews.
When is Comfort Inn Gilroy open?
Comfort Inn Gilroy is open now. It is open 24/7.