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Comfort Inn Gilroy
- Hospitality
- Gilroy, CA
About this business
Location details
8435 San Ysidro Ave, Gilroy, CA, 95020, United States
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The condition if the room were a little on the poor side. Carpet, flooring and odor will need a little look into. Need more pillows for a better sleep. Three little square something’s were not fit for pillows. Air flow poor.
Business response:
Dear guest, It is heartwarming to hear that we met your approval on the services and accommodation we provided you during your visit. Thank you for the encouraging feedback score. We hope to see you again soon.
Very outdated and not as clean as I was expecting. Staff seemed pretty unorganized.
Business response:
Dear guest, Thank you for staying with us , though it saddens me to learn that you did not find the cleaning services efficient, finding the room you stayed in unkempt. We appreciate your time in bringing a number of important matters to light. Trust that your feedback will be verified and addressed by our key people. We hope that you will find your expectations to be far surpassed during your next stay with us.
Business response:
Hi Paloma! We love hearing this kind of feedback! Thank you for the 10 out of 10 rating and for choosing us, Comfort Inn Gilroy in California!
The rooms were very clean. They property is very close to the outlets. The breakfast is the best. The have a variety of items. Staff is very friendly. I recommend this property. I would come back here again
Business response:
Hi Deaslr07, We are delighted to hear that you had a comfortable stay with us and we thank you for your kind remarks. We invest time in an effort to train our team to ensure the highest level of personalized service and ensure that our accommodations are well readied for our guests. All the best and hope to see you soon!
Great hotel close to eating facilities and shopping outlets.
Business response:
Dear Lynne, Thank you for your insightful feedback! We are working hard to ensure that our guests will be provided with the best possible hotel experience from their check in up to their departure and hearing such positive remarks from guests, such as yourself, affirms our effort to maintain above par services. Thank you again for the kind note and for sharing them with us.
Business response:
Dear guest, Thank you for the lovely review! We're thrilled to hear that you enjoyed your time with us, We'd love to welcome you back again one day soon for another fine accommodation and services.
Business response:
Dear Robert, Thank you for taking the time to tell us about your recent stay and I'm delighted to hear you enjoyed your visit. It would be a pleasure welcoming you back to our hotel .
Frequently asked questions about Comfort Inn Gilroy
How is Comfort Inn Gilroy rated?
Comfort Inn Gilroy has a 3.4 star rating with 1,559 reviews.
When is Comfort Inn Gilroy open?
Comfort Inn Gilroy is open now. It is open 24/7.