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Comfort Inn Gilroy
- Hospitality
- Gilroy, CA
About this business
Stay with Us in California Close to Silicon Valley, Monterey Bay, and golf Enjoy convenience and comfort at our AAA-approved, 100% non-smoking The Inn at 8435 Gilroy hotel. Our location off Route 101 makes it easy to get to popular area attractions like Monterey Bay, while our clean and accommodating guest rooms guarantee comfort throughout your stay.
Location details
8435 San Ysidro Ave, Gilroy, CA, 95020, United States
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Good Towels, pillows and bed blankets has stains. There's no room service if you need something. Is the third time we reserved here and each time theres someone smoking weed on non-smoking floors, we have kids so probably is the last time we reserve at this property.
Business response:
Hello Viridiana, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!
Dårlig oplevelse som ikke kan anbefales Utrolig megen støj udefra, desuden elendig morgenmad, vi måtte selv bede om morgenmad, som bestod af en kanelsnegl samt en kop kaffe Beliggenheden perfekt ift Gilroy Outlet
Business response:
Hello Jørgen Ole, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.
Exceptional
Good no tenían toallas y los colchones súper duros y las almohadas están súper pequeñas y rechinaban los colchones cada ves q te movías ósea no estaba limpio
Business response:
Hello Sandra, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
I would stay here again. It is clean, reliable, friendly, and in a good location. The pool was unusable because it was dirty. The breakfast was just a danish and apple, and even though I called for a 12pm check out, and was told that was fine, the cleaning ladies were knocking on my door every 15 minutes after 11am. The hotel was very clean and everything worked properly. There seemed to be pride of ownership. The reservation went smoothly, the front desk staff were friendly and fast. Room was comfortable and with equipped w... read more
Business response:
Hello Heather, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.
Very Good The pool was closed. Very clean. Would stay again.
Business response:
Hello James, We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our pool. We hope you will return so that we can provide you an even superior experience.
Wonderful
Exceptional
Pleasant
Frequently asked questions about Comfort Inn Gilroy
How is Comfort Inn Gilroy rated?
Comfort Inn Gilroy has a 4.2 star rating with 989 reviews.
When is Comfort Inn Gilroy open?
Comfort Inn Gilroy is open now. It is open 24/7.