This profile has been claimed by the business owner or representative.
Comfort Inn Gilroy
- Hospitality
- Gilroy, CA
About this business
Location details
8435 San Ysidro Ave, Gilroy, CA, 95020, United States
Get directions
Business response:
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.
Clean, quiet, respectable staff, understanding and
Business response:
Hello Richard, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
The girl who checked us in was super nice. The room smelled a bit like stale cigarettes. The continental breakfast was literally bread, some apples and oranges, oatmeal packets, frosted flakes cereal, and a waffle maker with syrup. No one was restocking anything. Customers were looking for things in the cabinet for themselves. We were there for 2 nights and we hardly saw anyone at the desk. But, I guess you get what you pay for. We stayed there because it was $100 less per night then the Hilton. The pool was nice and clean t... read more
Business response:
Dear Sarah, Thank you for your feedback. While we are delighted that our staff made you feel welcome, we apologize if you encountered housekeeping concerns that were not addressed during your stay. We are also disheartened that our breakfast service did not meet your expectations. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.
The remodel is great. In my 5 nights here, house keeping only came to clean my room twice. I had to ask them to clean. I didn't like this.
Business response:
Hi there, Erin. We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.
My boyfriend and I really enjoyed our stay at this Comfort Inn. We were in town for my friend's wedding, and picked this location as an affordable option. The lobby and the room were fresh and clean and up to date. The breakfast buffet was quite sparse when we came down at 8a, but it seemed like they were possibly understaffed. No problem for us tbough, we went to the Dennys next door for breakfast. All in all, we had no complaints about this Comfort Inn and would gladly stay here again if we were in Gilroy.
Business response:
Hi there, Katie. Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
Business response:
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.
Todo bien
Business response:
Hello Eduardo,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Looks to be recently updated. Overall no complaints.
Business response:
We can’t thank you enough for making time to leave us a review and rate us so highly! We cannot wait to welcome you again and provide you with excellent service as always!
The lady that checked me in was very friendly and nice. The room was large and the bed was comfortable.
Frequently asked questions about Comfort Inn Gilroy
How is Comfort Inn Gilroy rated?
Comfort Inn Gilroy has a 3.4 star rating with 1,634 reviews.
When is Comfort Inn Gilroy open?
Comfort Inn Gilroy is open now. It is open 24/7.