This profile has been claimed by the business owner or representative.
Commonwealth Senior Living at the Ballentine
- Community Centers
- Norfolk, VA
About this business
Location details
7211 Granby St, Norfolk, VA, 23505, United States
Get directions
I love that the Ballentine facility overall doesn't feel medical. There is a homey feel to the architecture and décor that makes it feel like a traditional apartment. The whole place feels welcoming and homey
Last week I had a bit of an incident at the Ballentine. [name removed] came to my rescue!!!! She was quick, calming, and right on point!!! I ABSOLUTELY LOVE HER!!! THANK YOU [name removed]!!! You are an exceptionally hard and dedicated worker.
Business response:
Thank you for your kind words and for recognizing an associate who made a difference. We value providing each resident with respect and service!
The management staff handled our situation and stressed feelings with great care and concern. The general staff treat our mom like their own family and always greet us with updates or stories. The activities and amenities (like the hair salon) are super convenient for keeping mom engaged in "normal" activities.
Business response:
We understand choosing the right support for a loved one is a decision no family takes lightly, and we’re honored you entrusted us with the care of your mom. Please know our door is always open should we be able to assist your family in any way. We look forward to seeing you soon!
All of the staff, from aides to administrative to activities to maintenance have been genuinely warm and welcoming, presenting as a unified team.
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
What we like the most about the community is the friendly staff and the location. Yes, we would recommend the community to other families.
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
My mom says its the best place. She enjoys the workers, and the residents. Mom is in a studio room. I'm not sure about the activities.
Business response:
Thank you for sharing! We’re so happy to hear your mom is enjoying her experience and feels at home with both the team and fellow residents. If you ever have questions about activities, we’d be happy to share more!
Everyone is friendly, kind and caring. They know your name when you come to visit. I'm very happy to trust my 98 year mother with their care. I highly recommend having your loved ones to live there. My mother is very well cared for in this facility.
Business response:
Thank you so much for your kind words and recommendation. We’re honored to care for your mother and are grateful for the trust you’ve placed in us. It means a great deal to know that you feel welcomed and supported when you visit.
There is not enough parking for staff and visitors, but the staff at the community is very good and we would recommend Commonwealth Senior Living to other families who may need a place for their loved ones.
This place will be a great place for your loved ones. The people employed here are fantastic. This place holds a special place in my heart due to [name removed] exceptional care for my aunt, who has passed away. In this place, my aunt was in a peaceful state.
Frequently asked questions about Commonwealth Senior Living at the Ballentine
How is Commonwealth Senior Living at the Ballentine rated?
Commonwealth Senior Living at the Ballentine has a 4.4 star rating with 163 reviews.
When is Commonwealth Senior Living at the Ballentine open?
Commonwealth Senior Living at the Ballentine is open now. It is open 24/7.