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Compass Insurance Agency

4.9

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
4.9527 reviews
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Chris T.'s profile image
Chris T. 
2 years ago

Dan is great, saved me about $900 on my home and two cars, even with the added umbrella policy for extra coverage. Can't beat it! I'll always use an independent broker rather than an insurance agent. We love Compass, thanks again Dan! He's super fast at responding also and he took care of everything from cancelling my last policies to sending over declaration to my mortgage company. 

Matthew P.'s profile image
Matthew P. 
2 years ago

I had an issue with my home insurance not getting paid through my escrow account as expected, but I was able to get it quickly resolved with excellent customer assistance. 

Walker W.'s profile image
Walker W. 
2 years ago

Amazing as always, so friendly to talk with. Always get the help I need. 

Business response:

Thanks so much, Walker! Looking forward to helping you again. 

Arlene P.'s profile image
Arlene P. 
2 years ago

Thank you for your quick response when my husband's truck was rear-ended by a hit and run driver. Arlene  

Hannah R.'s profile image
Hannah R. 
2 years ago

Today I got a new car and it was all so last minute, I had Joshua Devries help me with everything so fast! I was so greatly appreciated with his communication skills as well as how well everything was explained and taken care of!!! Thank youuuuu 

Business response:

We so appreciate your business and can not wait to work with you again. 

Susan H.'s profile image
Susan H. 
2 years ago

Any issues that arised with our auto or home insurance was always handled by one of the Compass Insurance agents with accuracy and professionalism. I always knew when I needed something that would be handled quickly.  

Business response:

Thank you so much for rating us so highly! 

TouchedBy T.'s profile image
TouchedBy T. 
2 years ago

Lynn was the BEST agent I ever dealt with. She helped me find the cheapest insurance that was best for me and she was really patient with me with my many questions. I definitely recommend her 💯 she will make sure you are in great hands. lynn.b@compass.insure  

Business response:

Glad to know that you had a great experience. 

Holly M.'s profile image
Holly M. 
2 years ago

Worked with Lynn B! She was excellent! Very patient with my off the wall questions and willing to go the extra mile to make sure I was getting me the best possible coverage for my family! Thank you, Lynn! Thank you, Compass! 

Business response:

Thanks so much, Holly! Looking forward to helping you again. 

dj p.'s profile image
dj p. 
2 years ago

Great service with the long lost Human Touch in a world of A.I and algorithms, it's nice to run into Professional, Compassionate and Thorough people like Lynn. Thank so much for making the process seemless, I hate having to deal with insurance change and sometimes tolerate things that I shouldn't in efforts to avoid the pain of change, Lynn made this easy. 

Business response:

Hi, Dj. Thanks for your review. Glad to hear you had a great experience. 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.9 star rating with 527 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is closed now. It will open at 8:30 a.m.Â