Compass Insurance Agency

4.9

Insurance
Grand Rapids, MI

About this business

Insurance

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 6:30 p.m.
Tue	8:30 a.m. to 6:30 p.m.
Wed	8:30 a.m. to 6:30 p.m.
Thu	8:30 a.m. to 6:30 p.m.
Fri	8:30 a.m. to 6:30 p.m.
Sat	Closed
Sun	Closed

4.9527 reviews

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Laurie R.

2 years ago

Lynn B was extremely helpful and professional in my recent quote for auto insurance :)

Business response:

Glad to know that you had a great experience.

Noah H.

2 years ago

Jim and Mike are great. Highly recommend Compass Insurance.

Business response:

Thank you for the review, Noah

Mike B.

3 years ago

Worked with Dan McCreadie We really appreciated the prompt professional service & knowledge + fighting for us to get the best fit policy. I went from frustrated and wondering why there was a Progressive price increase to a new policy for better home coverage, decent comparable auto + umbrella policy which is a huge safety net upgrade. This example demonstrates Compass Insurance cares about customers, not commissions. There is truly a corporate edict to put customers first and that builds trust and loyalty. Would make i... read more

Business response:

Thanks so much, Mike! Looking forward to helping you again.

Katrien M.

3 years ago

Citizens Insurance was extremely helpful and timely when we quickly needed past documentation. Melissa S. was my point person and she went above and beyond our expectations with her speedy responses. Citizens Insurance is lucky to have such an excellent person in their team. Thank you again! KM

Business response:

Thank you so much for your kind words, Katrien. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency

Lisa S.

3 years ago

Melissa is wonderful. Very friendly and knowledgeable.

Business response:

Thanks so much for taking time out of your day to leave us a review.

Coach G.

3 years ago

calling me before I call him, to verify that my rates are as low as possible, I don't need an app when I have the staff at Compass Insurance to give me that personal touch and making sure I get great coverage and low rates!!!

Business response:

Hi, Coach. Thanks for your review. Glad to hear you had a great experience.

George W.

3 years ago

Once again I needed to add and delete vehicles from our policy. Within a few minutes this team handled it and had new insurance cards for me. Incredible service.

Business response:

Hi, George. Thank you again for your review. Glad to hear you had a great experience.

George W.

3 years ago

Melissa is awesome. She always answers my questions and takes care of my insurance needs. Very pleased with my choice to ensure with them!!! Five stars all the way!

Business response:

Thanks for the stellar review, George.

Wally C.

3 years ago

The Compass Insurance Agency, in particular John Morehouse, did a professional, expeditious job of preparing our auto, home and rental insurance. We would highly recommend their services to anyone.