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Complete Care
- Healthcare
- San Antonio, TX
About this business
Brooks City-Base Complete Care offers 24 hour emergency room care in Brooks City-Base, TX and the surrounding area. Our 24 hour ER center provides services to manage both major and minor emergencies for all ages. Our knowledgeable physicians provide personalized care with advanced emergency equipment. Whether a patient is facing flu like symptoms or serious chest pains, our emergency clinic strives to become Brooks City-Base first choice for the right emergency care at the right price. Brooks City-Base Complete Care is open... read more
Location details
2619 SE Military Dr #101, San Antonio, TX, 78223, United States
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I love how quickly the nurse/doctor saw me. I only had to wait in the waiting room about 6 minutes. They were very nice and attentive to my needs. Very professional staff.
Business response:
Good morning Deborah, How very nice of you to write such kind words regarding the staff at our City Base location. We will make sure our employees know how professional, nice and attentive you felt they were on your recent visit. "Get In, Get Out and Get Back to Life" is our mantra and we're happy your wait time was extremely short! We are always here if you need us in the future! We hope you are feeling much better.
I always have a great experience there! Friendly, knowledgeable, and fast!
I was in and out within an hour. The meds prescribed have worked wonders. Everyone was friendly, fast and efficient.
Overall impressed with the level of customer service with this office. Not once did I feel neglected of. Extra attentive and very informative prior to any procedure that was being performed. My girlfriend and I are sorry we can't remember the RN on staffs name. But he was just the BEST along with Dr. William Gibson.
Business response:
Hi Emmanuel Thank you so much for taking the time to give us such wonderful feedback. We are so happy you had such a great experience. We are so proud of our staff and the physicians! We will be sure to pass on your comments to them. Hope you are doing better soon. Have a nice weekend.
Love this facility, staff genuinely makes u feel welcomed and that you'll be taken care of. I always feel like I'm the only patient there and the whole staff is waiting on me hand and foot...
Business response:
Hi Vanessa Thank you for continuing to visit our City Base facility and for trusting our staff with your medical needs. We are so pleased with your feedback. Our patients are so important to us! Hope you are doing well soon. Have a nice afternoon.
I loved the quick and efficient service I received. The emergency room is large and clean. Nurse and Doctor staff are very courteous and professional.
Business response:
Hi Deborah, We are so thrilled that you found our services quick and efficient, not to mention our facility was found to be large and clean! Very glad that all staff members were thought of as courteous and professional. We certainly hope you are on the road to feeling better! Remember, we're here for you 24/7, should you need us again! Thank you for your kind and positive feedback! Until next time!
The physician on call was very nice and asked a lot of questions. I would highly recommend Brooks City-Base Complete Care.
Business response:
Good Morning Deborah, Thank you so much for letting us know how your visit to our City Base location went! Glad you found the physician to be thorough! Our hope is that you are feeling better since your visit! Don't forget, we are here for you, 24/7 --- anytime you need us! Thanks so much!
Professional and courteous. Diagnosis and plan to make me feel better was well explained by Dr Perkins, and nurses. Excellent bedside manners by all.
Business response:
Dear Miguel, We are definitely going to let Dr. Perkins and the rest of the crew at Brooks City Base know we eased your mind during your visit. You know, seeking medical attention, can be discouraging especially when procedures and treatment goals are not explained before and when they take place. Glad you felt informed by the staff. We hope you heal up quick and are back to feeling top notch. Don't forget, we are here for you. We're open 24/7 should a need arise in the future. Please feel free to come on back and see... read more
Great fast service
Business response:
Excellent, Josiah, Thank you for taking the time to let us know that Brooks City Base provided "great/fast service"! So kind of you to say. Remember, if you ever need us again, we are here for you 24/7! Thanks again!
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 1,853 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.