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Complete Care
- Healthcare
- San Antonio, TX
About this business
Location details
2619 SE Military Dr #101, San Antonio, TX, 78223, United States
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Great staff and doctors
Business response:
Hello Ms. Vacazos, Thank you for choosing our Brooks City Base facility and for the kind words! We appreciate and value your opinion. Thanks again!
Fast service, nice staff. But expensive for nothing..
Business response:
Thank you for speaking with Pam from our Billing leadership team. We understand the conversation went well, and Pam was able to address your concerns. We appreciate you taking the time to share your feedback and trusting us with your care. Please do not hesitate to reach out to Pam if you have any questions or need additional assistance.
Quick and easy. Results are a little slow though
Business response:
Hello Ms. Villassenor, Thank you for your feedback. We are sorry the results are taking a bit longer than expected. We value your opinion and hope you feel better soon! Please take care. Thank you again.
Urgent care was friendly, clean and the wait time was short. Staff was effluent.
Business response:
Thank you for choosing our Brooks City Base location recently. We are so pleased you had such a good ER experience with Complete Care. We are always here and ready to help. Thank you again and please take care.
Staff was very friendly and attentive to my needs
Business response:
Hello Ms. Charles, We appreciate the kind feedback. We are always here and ready to help no matter the time of night or day! Please get well soon and thanks so much!
My son absolutely loves this place.. the staff from when you check in to the end to seeing the doctor is a fantastic experience! Thank y’all for caring for my son health needs
Business response:
Hello Ms. Rocha, It is our pleasure to be chosen by your son to receive medical attention from our Brooks City Base staff. We are here 24/7 and always ready to help. We value his opinion and appreciate the 5 star rating. Thank you both and please stay safe!
I was taken care of quickly and everyone was very helpful. I went in with a great amount of pain and all the staff made me feel like a priority to get relief. It was amazing!
Business response:
Hello, Thank you for taking the time to write a bit about your experience at our Brooks City Base facility. We really appreciate the 5 stars and the kind words! We love our patients here! We're so glad we were able to help manage your pain and we hope you can get relief 100% very soon. Please take care.
I took my mom to clinic on 1/17/21 and was extremely impressed with the service we received. Dr. Morale was very determined in getting her transported to North Central Baptist and the weather was starting to get icy after detecting her cardiac enzymes elevated. Today 1/19/21 she went to cardiac cath to find out she had an artery 100% clogged, she got 2 stents. Thanks for saving my 87 y/o mother’s life. Keep up the great work!!!
Business response:
Hello Ms. Cortez, We are so thankful you chose Brooks City Base when your mom needed emergency care recently. Dr. Morale is fantastic and he, like the rest of our staff, only want the absolute best for our patients. We are thrilled that your mom is on the road to recovery. Thank you for writing! Please take care.
Super friendly staff, took care of my mother. However, very disappointed that the receptionist and attendant that took my mother back for care were not wearing a mask. We visited on 07/16/2020 about 1-2pm. This was the only urgent care facility that was not packed. My concern came from the fact that a potential customer came in (with a mask) with symptoms (coughing into a mask) asking for a COVID test. Did post a review on yelp and received a note back from Kelly T Business manager asking to call her leadership team to... read more
Business response:
We typically contact the patient immediately but were unable to identify the patient based on the name associated with the review.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 2,156 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.