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Complete Care
- Healthcare
- San Antonio, TX
About this business
Location details
2619 SE Military Dr #101, San Antonio, TX, 78223, United States
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I took my mom to clinic on 1/17/21 and was extremely impressed with the service we received. Dr. Morale was very determined in getting her transported to North Central Baptist and the weather was starting to get icy after detecting her cardiac enzymes elevated. Today 1/19/21 she went to cardiac cath to find out she had an artery 100% clogged, she got 2 stents. Thanks for saving my 87 y/o mother’s life. Keep up the great work!!!
Business response:
Hello Ms. Cortez, We are so thankful you chose Brooks City Base when your mom needed emergency care recently. Dr. Morale is fantastic and he, like the rest of our staff, only want the absolute best for our patients. We are thrilled that your mom is on the road to recovery. Thank you for writing! Please take care.
Super friendly staff, took care of my mother. However, very disappointed that the receptionist and attendant that took my mother back for care were not wearing a mask. We visited on 07/16/2020 about 1-2pm. This was the only urgent care facility that was not packed. My concern came from the fact that a potential customer came in (with a mask) with symptoms (coughing into a mask) asking for a COVID test. Did post a review on yelp and received a note back from Kelly T Business manager asking to call her leadership team to... read more
Business response:
We typically contact the patient immediately but were unable to identify the patient based on the name associated with the review.
Wait time from check in to doctor assessment was very quick. Staff was extremely nice and knowledgeable.
Business response:
Hello, Thank you so much for the kind feedback on our Brooks City Base location. We love hearing how your ER visit with Complete Care went. We appreciate you taking the time to tell us. Please get well soon and thank you again!
Excellent,thank you all from the bottom of my heart
Business response:
Hello Mr. Alvarez, So very happy with your kind words about your ER experience at Brooks City Base. We really love our patients here and we believe it shows! We are here and ready to help with any emergency medical issue anytime night or day! Please take care and thank you so much!
Great people, nice and compassionate towards providing solid care. Thanks for everything.
Business response:
Hello Mr. Thayer, Thank you for choosing our Brooks City Base location recently. We are so pleased with the 5 star rating and kind words about our staff. We hope you never need us again in the future, but if you do, we are here 24/7 and always ready to help. Thanks again!
Do everything you expected , everybody...
Business response:
Hello Mr. Partosa, Thank you for choosing our Brooks City Base facility when you need emergency medical care recently. We appreciate you taking the time to write. We are always available 24/7, whenever you may need us most. Thanks again!
Everyone was great very nice and professional. Got in and out quick. I would definitely come back.
Business response:
Hello Ms. Soboloski, Thank you for sharing your ER experience with us regarding our Brook City Base location. We love our patients here and we treat our customers the way they deserve to be treated. We believe the caring shines through! We appreciate your feedback! Thank you again and please take care.
Great staff from check in ... to discharge!
Business response:
Hello Ms. Caballero, Thank you for your kind words and the 5 stars you gave our Brooks City Base facility. We are so happy to hear you had such a good ER experience with Complete Care. We are open 24/7 and always ready to help! Thank you again!
Dr Wyatt and all the staff are always awesome. This I my go to urgent care.
Business response:
Hello Ms. Sanchez, Thank you for choosing our Brooks City Base location when you suffered an emergency medical issue recently. We are so pleased to learn we earned a 5 star rating from you. Our staff, including Dr. Wyatt at the BEST! We are always ready and willing to help! Please take care and thank you again!
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 2,084 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.