This profile has been claimed by the business owner or representative.
Coral Springs Nissan
- Car Dealers
- Coral Springs, FL
About this business
Location details
9350 W Atlantic Blvd, Coral Springs, FL, 33071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"Great buying experience with Jorge at Nissan" Jorge was amazing, after a very frustrating visit to the Honda dealership and while driving home without a car I decided to stop at the Nissan dealership next door. Jorge listened to my issue and try to address it, while he was not able to he did find a substitute car for my son. Having been in sales for more than 15 years I still couldn't believe how Honda let me walk away from the store without a car, unbelievable!
"A professional experience...nice people to work with" my sale was done with out ever going into the show room. That brought the car to me. It was sanitized The man that brought it was in protective clothing. they let me drive it alone. They made 4 trips back and forth..The whole experience was positive I del.
Business response:
Congratulations on your recent purchase with Coral Spring Nissan. We are glad you found your experience positive yet we are concerned about the two star rating. Your experience at Coral Spring Nissan is very important to us and our goal is always 100% customer satisfaction. To make sure your concerns are handled personally, please contact me at your earliest convenience. Respectfully, Tala Abdelmajid Customer Service Director P: 954-656-4779 E: Tabdelmajid@csamauto.com
"Decent deal but deceptive dealership" I had a deal well defined over email and texting: interest rate and months, selling price of the car, trade value offer and total amount financed. I wanted a little less total financed so had not agreed to come to the dealership. The dealership called me a 7pm saying they have "dealer cash" that can help get the numbers more favorable but I needed to be physically at the dealership to participate. I immediately left home and arrive at 8pm. They acted like i was there to buy the car, ask... read more
"Estas son unas personas muy profesionales que hacen lo..." Estas son unas personas muy profesionales que hacen lo que puedan para brindarle ayuda al cliente. Recomendaría a este dealer para que personas pudieran comprar más grandes y económicos carros.
"Bad Brakes" I would not recommend Coral Springs Nissan @ the Coral Springs Auto Mall. The service Director Jo’el represents everything that is wrong with the “car sales” industry. In October 2018, I took my Nissan Murano to have the brakes replaced since the service writer Keanu told me on a previous visit that my brakes needed to be replaced. I paid $572 to replace four brakes. By December 2019, 2 months later, the brakes begin to squeak. I took the brakes to another Nissan Dealership where they diagnose the problem as “af... read more
Business response:
Suzette, We apologize for your negative experience and we're happy we were able to meet with you to personally show you that at Coral Springs Nissan we only use Nissan parts on 100% of the services we perform at our dealership. We're not sure why another dealership stated the contrary, however should you need assistance in the future, please feel free to reach out to me. Albert Lopez General Manager alopez@csamauto.com
"2017 Nissan Armada" When I purchased my 2017 Nissan Armada, my family and I thought we'd have peace of mind when driving/riding it. It all started when the gear shifter started malfunctioning. We took it to Coral Springs Nissan and they fixed it. Excellent! Then our Armada had one of the bolts from the windshield wipers fall off. They also were able to fix it. Over the past few weeks, we experienced an odd smell coming out of the A/C vents. We have three kids, and I noticed that every time we ride in the Armada, all the occ... read more
Business response:
Keli, Your experience at Coral Springs Nissan is very important to us and this is far outside of our usual standards. Please accept our most sincere apologies. At Coral Springs Nissan our goal is always 100% customer satisfaction. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Albert Lopez General Manager alopez@csamauto.com
"Scammers . Using their tactic "Bate and Switch" Rude!!!!" Was discussing to sales person Brandon, I didn't tell my budget and goal, but salesmen told that the lease price and he told that he would be able to provide the lease price $299 including taxes with out of pocket first month payment and motorcycle fees . When we came in, he and manager told that "unfortunately they sold the last car with that price at midnight" and no other for this price available, however, for over $100 more they can do it. They did't deny the con... read more
Business response:
Leo, We apologize about any confusion regarding the lease price of your new vehicle. Our goal at Coral Springs Nissan is always 100% customer satisfaction. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Albert Lopez General Manager alopez@csamauto.com
"Discrimination and Rude Attitude " First, one of the Service Advisors by the name of Hernando Valencia was very rude from the beginning. He asked me what I needed done today and I told him that the splash guard was coming down on the car and I wanted to have it fixed. He said the splash guard cannot be fixed it must be replaced. I agreed and asked about the price. Hernando Valencia proceeded to tell me that it would be $200 or alil bit more. I agreed and handed him the car keys. As he was taking my contact info, I tried to ... read more
Business response:
Shardae, Please accept our sincerest apologies on behalf of Coral Springs Nisssan. I am very sorry to learn that your experience with us has not been satisfactory. We take full responsibility for this situation and understand your frustration. Please be assured that this type of situation will not happen again. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Albert Lopez General Manager alopez@csamauto.com
" Do not buy from this dealership-Charles Gordon is dishonest" This review reflects my experience at Coral Springs Nissan. It was initially fine and then ruined by interactions with Charles Gordon. Initially, I had the pleasure of working with Luis Sotomayor and Alejandro Vega on the purchase of a new vehicle. Though the rest of my experience at the dealership was terrible, Luis and Alejandro are amazing and gave me 5 star service! They are both top notch when it comes to customer service. However, Charles Gordon is dishones... read more
Business response:
We regret that we provided you with an unsatisfactory customer experience. It is the exact opposite of what we pride ourselves on at Coral Springs Nissan. We greatly value our customers and understand how important it is to offer exceptional service. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Albert Lopez General Manager alopez@csamauto.com
Frequently asked questions about Coral Springs Nissan
How is Coral Springs Nissan rated?
Coral Springs Nissan has a 4.6 star rating with 17,462 reviews.
When is Coral Springs Nissan open?
Coral Springs Nissan is open now. It will close at 9:00 p.m.