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9350 W Atlantic Blvd, Coral Springs, FL, 33071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
In the pass two months I came back to the dealer and they were not able to fix the issue of my car and still the same disappointing
Not happy with sales man or management. Will not do any business with them going forward. Management needs to work on their people skills. Very rude.
Very bad experience with the service , waiting too long bad communication and low quality , service Lady not trained.
You don't know when to stop. It's been a Rollercoaster with your Emails. Appreciate if You Stop. Thank you
Business response:
Higueron0322, we truly appreciate your honest feedback.
Mismanaged and frustrating to deal with. Worst buying experience I had with a new car and this Is my fourth new car. Honestly wish I never did business here. The wait was not worth the frustration. Also a month and I'm still upset with the failed process. Stay away from here
The seller he was a very nice person but him and the financier put too much pressure on the purchase, they do not leave you the option to see more cars, to think about analyzing the vehicle they pressure you and almost force you anyway I wanted to buy a car because I needed it but with so much pressure they did not show me all the qualities of the vehicle and there are some of them that do not satisfy me. I was thinking about buying and so I did, but now I am not completely satisfied because I could have had more options and... read more
Business response:
Thank you for taking the time to post a review and congratulations on your purchase. At Coral Springs Nissan we take great pride in providing excellent customer service, both before and after the sale. Based on what I've read, we have missed this goal. I want to personally apologize to you for any frustration you've experienced. If you have the time, please contact me directly to discuss this issue. Respectfully, Tala Abdelmajid Customer Service Director Tabdelmajid@csamauto.com
Took 5 hours to change simple engine oil, even having online appointment.they make promises and brake there promise. This dealer is not the same used to be. No more quality and no good customer support.
Business response:
We’re sorry that your recent visit felt short of your expectations. I want to personally apologize to you about your extended wait and any inconvenience that occurred. We realize we are not perfect and feedback like yours, provides us on ways we can improve. Respectfully, Tala Abdelmajid Customer Service Director Tabdelmajid@csamauto.com
BEWARE ON ORDERING A CAR! Signed, PAID FULL DOWN PAYMENTON LEASE. Car I wanted was not available so I ordered it. Came in on time but was not informed that I would have to PAY $700 more because of change in billing dates. GO FIGURE- FRAUD! I was told my payment of $1300.00 was all I had to pay DOWN.. Five weeks into the deal without a car, paying for rental and then find out I had to pay additional money. VERY DISHONEST AND UNEXCEPTABLE ! WILL NOT BE ABLE T RECOMMEND THIS DEALERSHIP. But, I do love the car! Salesman Rick R. ... read more
Besides giving wring information about the car financing, he didn’t know any of my questions! All the time was “let me check”. Additionally, he didn’t show any of the car features and even after a few days of my purchase he couldn’t help me with the carplay!(I went there once and his face expression was clear that he didn’t want to help me!
Business response:
Hugorego, We apologize for your negative experience. At Coral Springs Nissan, we are committed to providing our customers with the best options for financing their vehicles, whether they chose one of our finance institutions or one of their own. It’s unfortunate there was confusion over this matter. We are equally committed to high levels of customer service, and I apologize that our team was unable to provide this experience to you. If you have the time, please contact me directly to discuss this issue. Respectfully, Bill P... read more
Coral Springs Nissan has a 4.6 star rating with 17,462 reviews.
Coral Springs Nissan is open now. It will close at 9:00 p.m.