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Corporate
About this business
Location details
19540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Install America was very disorganized, not very truthful in that stories kept changing about work being done and the quality of the work. I had to have my father involved in the project to inspect due to the craftsmanship being faulty and shortcuts being taken in the work being completed. they also started work without a permit as well as started taking off the asbestos illegally prior to being reported.
I thought they would have done a better job repairing the wood before installing the windows and capping over the large gaps.
EDIT : My 1st review was before it had rained. ALL of the installed windows leaked from being incorrectly capped and sealed. It was so bad that water actually came leaking inside onto our carpet and puddled around the area. It would have been much worse had we not come home in time to dry it up and place towels along the bottom of the sill. To their credit, Install America did come back and fix the issues before it rained again (which is why they get 2 stars), but this is something that should have never happened in the 1st ... read more
EDIT : My 1st review was before it had rained. ALL of the installed windows leaked from being incorrectly capped and sealed. It was so bad that water actually came leaking inside onto our carpet and puddled around the area. It would have been much worse had we not come home in time to dry it up and place towels along the bottom of the sill. To their credit, Install America did come back and fix the issues before it rained again (which is why they get 2 stars), but this is something that should have never happened in the 1st ... read more
The crew didn't do the greatest job in the world and argued with us when we tried to make recommendations. The window quality was pretty good overall, but we had to have an entire window replaced because the whole frame was significantly bowed. The job was estimated by the salesperson Jim Siracuse to be only one day in length, and instead took two full days. We were expecting a call about getting the bowed window replaced, and we were told we'd receive a call in mid-July. It's close to August and we still haven't heard back ... read more
It took four attempts to get all five windows installed. Work crew was good - neat, efficient & polite. Manager we dealt with was rude, didn't return calls or follow thru when asked & when we complained about the problems, his attitude was 'well, those are the breaks. I'm not about to apologize.' His superior did have a much different/better attitude.
The consultation and window presentation was great. One window was cracked on installation and another had a damaged cover on the side. Both will be replaced and were ordered that day, but we were told this would take 4-5 weeks. On the installation there was glass shattered everywhere, both inside and outside our house. Examples: throughout the house on floors, on the dining room table, in our baby's crib, all over our deck as a window was dropped from the second story. Had to have them come back to reclean. Still was unsati... read more
The consultation and window presentation was great. One window was cracked on installation and another had a damaged cover on the side. Both will be replaced and were ordered that day, but we were told this would take 4-5 weeks. On the installation there was glass shattered everywhere, both inside and outside our house. Examples: throughout the house on floors, on the dining room table, in our baby's crib, all over our deck as a window was dropped from the second story. Had to have them come back to reclean. Still was unsati... read more
Rating Install America is difficult, because they did some things very well and others very poorly. So, I hope you will consider the good and bad points rather than just looking at the rating. First, their salesman was excellent for the most part. He demonstrated the benefits of their windows in a realistic way and covered everything exceptionally well. The one point I did not care for was that he told me that Install America is the ?installation arm? of the window fabrication firm. This is not true! They are a preferred ins... read more
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4 star rating with 2,644 reviews.
When is Corporate open?
Corporate is open now. It will close at 6:00 p.m.