This profile has been claimed by the business owner or representative.
19540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This job - windows and siding, took four months to complete, and even then they did not install the ordered shutters. The workman and products are good: the job management, communication with the customer and regard for the customer are non-existent. This has been a long, frustrating experience. I would recommend staying away from these guys.
This job - windows and siding, took four months to complete, and even then they did not install the ordered shutters. The workman and products are good: the job management, communication with the customer and regard for the customer are non-existent. This has been a long, frustrating experience. I would recommend staying away from these guys.
I wish I could give a higher rating. Some aspects were great others have left me still angry about 4 months later. The man who came to my house for the estimate was amazing and really sold me on using install America. The guys who came out to install the windows were very mean looking guys. They couldn't get the windows out of my ground floor apartment. So they needed to be broken out. One would like you to break the windows towards the outside. Not them. Broken glass inside. I had to animals living in my house. When I calle... read more
Updated on 1/19/2017: I have still not received a written confirmation from Install America as to the significant failures of the sliding door, its manufacture and its installation. Their inspector came back out and confirmed. Still nothing in writing. Here is what I am experiencing: 1. I must keep a sock rolled up and taped along the top of the door where the stationary door and moving door come together. The gap at the top of the doors is very wide (confirmed by John to be a problem). Air gushes into the room. 2. I had to ... read more
Anything that could have gone wrong did! No calls, no shows; cancelled an appt 1 1/2 hrs before scheduled time; 1st day,the crew spent most of day sitting in their truck; used wrong material & had to go to Huntsville, Al to get more; delivered wrong color gutters; was told it would take 1 day to finish job, it took 7 working days; was told all siding was insulated & same price,NOT; was told I had a transferable lifetime guarantee, I have yet to see it in writing; when they wrapped my door frame,he covered the doorbell-who do... read more
Anything that could have gone wrong did! No calls, no shows; cancelled an appt 1 1/2 hrs before scheduled time; 1st day,the crew spent most of day sitting in their truck; used wrong material & had to go to Huntsville, Al to get more; delivered wrong color gutters; was told it would take 1 day to finish job, it took 7 working days; was told all siding was insulated & same price,NOT; was told I had a transferable lifetime guarantee, I have yet to see it in writing; when they wrapped my door frame,he covered the doorbell-who do... read more
I have hired this company to install windows in my home. But, we are in the preliminary stages of doing business. I have agreed to their terms & conditions, selected the windows I want and given them a down payment. It has been 30 days since we signed a gave them a check. I'll do another review at an appropriate time in the near future.
The actual siding looks good! HOWEVER - It took them 4 months to complete the entire job. It took them 2.5 months to come out for a few hours and finally get the siding, and it took them 1.5 mos to finally get out to finish the gutters. I dont care how good a job looks when done, when you hold up my water proofing efforts for 4 months, you are TERRIBLE. I would gladly pay more to not have to go through this. I actually went digging through my email just so I could let the world know. UPDATE: After speaking with the owner, I ... read more
The actual siding looks good! HOWEVER - It took them 4 months to complete the entire job. It took them 2.5 months to come out for a few hours and finally get the siding, and it took them 1.5 mos to finally get out to finish the gutters. I dont care how good a job looks when done, when you hold up my water proofing efforts for 4 months, you are TERRIBLE. I would gladly pay more to not have to go through this. I actually went digging through my email just so I could let the world know. UPDATE: After speaking with the owner, I ... read more
Corporate has a 4 star rating with 2,644 reviews.
Corporate is open now. It will close at 6:00 p.m.