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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
not applicable - the survey is sufficient for me. It covers all the bases and do not think that anything else needs to be said.
Business response:
Hello! Thank you for sharing your thoughts! We're glad to hear that the survey met your needs and that it covered all the bases for you. If you have any further questions or need additional support, please don't hesitate to reach out. We appreciate your feedback!
Courtesy is much better then the Nissan dealership I purchased from. It's clean, the people are friendly and I feel they are doing a great job every time I bring my car in. When I make my next purchase I hope it will be from them.
Business response:
Hello! Thank you for taking the time to share your experience! We’re delighted to hear that you appreciate our clean facility, friendly team, and the great care we provide for your vehicle. Your confidence in us means a lot, and we look forward to serving you again — whether it’s for service or when you're ready to make your next purchase. Thank you for choosing us!
Darris made the whole process fairly painless. I also appreciated the instructions given to me by Angela.
Business response:
Hi ! Thank you so much for taking the time to share about your experience. We’re glad to hear Darris made the process smooth and that the instructions from Angela were helpful. We truly appreciate your feedback and hope you're enjoying your new vehicle! Let us know if there's anything else we can do for you.
Enjoyed the experience and service team was helpful. I will go back when my car needs service.
Business response:
Hello! your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Thanks to Courtesy Nissan for servicing my 2021 Altima. An oil change and a new cabin filter started the month of June with a purring engine and chillier AC.. My service rep, Shauna Harris, is fun to work with and kept my car on schedule. The complimentary car wash was a great finishing touch.
Business response:
HI Nancy! Thank you so much for the thoughtful review! We’re glad to hear your Altima is running smoothly and that the service — from the oil change to the chillier AC — got your June off to a great start. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Sarkar was extremely personable and knowledgeable and made the entire experience a pleasure. I recommend him highly to anyone who is looking for a vehicle.
Business response:
Thank you so much for the kind words! We’re thrilled to hear that Sarkar made your experience such a positive one. He truly is a valued member of our team, and we appreciate your recommendation. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!
She was very helpful and kind , you can tell she like what she’s doing
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We're looking forward to your next visit with us!
Professional, Polite reviewed recalls advised time frame to complete. great service and a car wash! Awesome!
Business response:
Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!
This is my second time buying a vehicle here! The customer service is exceptional. Luis V was my sales guy, he did a fantastic job :) I've never had anything bad to say about Courtesy until now. So while Luis and I waited for detail crew to finish "cleaning " which took about an hour. Pissed was an understatement when I got the truck and realized it wasn't clean. There was dust and dirt in window ledges. Smh. This was my first electric so it should have been charged. It was given to me on 12%. Yall need to do better seriousl... read more
Business response:
Hello! This is Angela Molina, I'm the Owner Loyalty Manager here at Courtesy Nissan, thank you so much for your continued trust in Courtesy Nissan and for recognizing Luis. We're glad he provided you with a great experience again! We sincerely apologize for the condition your vehicle was delivered in. That’s not the standard we hold ourselves to, especially when it comes to something as important as delivering a clean and fully prepped vehicle. We truly appreciate your honest feedback. I'm looking forward to speaking with yo... read more
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,177 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.