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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
No major issue. Service Advisor Michael Johnson was professional, friendly, courteous, fully knowledgeable, and knows his cars. My issue with the dealership is charging credit card usage fees which is very unfair to the customer. That is ridiculous, after charging shop supplies fees. It is unacceptable!!! I think I should get refunded the credit card fees.
Business response:
Thank you for taking the time to share your experience. We're glad to hear that Michael Johnson took great care of you—he truly takes pride in providing excellent service. We also appreciate your honest feedback regarding the credit card and shop supply fees. We understand your frustration, and we’ll be sure to share your concerns with management for review. Your input is important to us as we strive to improve every part of the customer experience.
Service is always top level and Robert isbalways keeping me uodated on what is goung on with my car. Thanks
Business response:
We're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Entiendes mi problema de mi SUV. Gracias por escucharme y ayudarme hoy antes iré al trabajo
Business response:
Hola! muchas gracias por compartir su experiencia, aqui estamos para lo que necesite. Es nuestro placer ayudarle y aqui le esperamos!
Jojo and Teddy were very easy and knowledge to work with. I’m glad I was able to purchase my brand new 2025 Nissan Rogue from Courtesy Nissan. Excellent service and had wonderful time with my sales consultant JoJo.👍🏽
Business response:
Hi Sharon! we're glad you had such a wonderful experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mr. Scoot help me and support me and everything, he did explain to me all I need, He’s kind attitude made me trust and let my car to be fixed. Thank you Mr. Scoot.
Business response:
Hi! thank you for taking the time to leave a review for us at Courtesy Nissan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I was provided a price for an oil change for 29. 00 but I sent my son to pick up my car and was charged 59.00. I’m not happy about that.
Great service at Courtesy Nissan. I would definitely recommend this dealership for car maintenance service
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I was impressed with the dealership as a whole. The staff greeted me and everyone was eager to help. I ended up talking with Johnny Ballard. He was most helpful, patient and really trying to work out a deal for me.
Business response:
Hi! Congratulations on the purchase of your vehicle and thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help and we're looking forward to your next visit with us!
Understood what was needed and got the job done quickly. Was also able to identify some issues that were not addressed in the initial assessment
Business response:
Hi! We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,177 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.