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Covert Collision Center
- Body Shops
- Austin, TX
About this business
Location details
8950 Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
1 Star : Likely to Recommend I need to trust the work and I’m not there 0.5 Star : Repair Quality I am very disappointed with the repairs to my vehicle! I will be in full discussion with my attorney about the repairs and the time it took to repair. I almost hit a car this week because the cruise control button got stuck again after repairs and now my car is damaged again because of this! I need someone to call me about the incomplete job that was done on my car. 2.5 Star : Customer Service Nathan seemed overwhelmed with his ... read more
1.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service 2.5 Star : Returned Clean
0.5 Star : Likely to Recommend NEVER! You performed poor quality repairs that has left my vehicle with mechanical damages after it went in for body damages. Your sales rep lied to me and and my damaged rims were put on the opposite side of my car without being polished, like no one would notice. 0.5 Star : Repair Quality You performed poor quality repairs that has left my vehicle with mechanical damages after it went in for body damages. Your sales rep lied to me and and my damaged rims were put on the opposite side of my ca... read more
2.5 Star : Likely to Recommend The end results was good but took way too long . The Rental car company called and said in a few more days I would have to pay out of pocket , because I had the Rental the limit on my insurance plan. 3.5 Star : Repair Quality Very slow job , my vehicle was left dirty . Dirt on inside panel of front and passenger doors.. Dirt on front dash . Could not get anyone there to use my cell phone number instead of the land line number. I reheated my cell number several times to employees . Took from Mar... read more
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality My mother in law took the vehicle in January, for bumper damage, weeks later you still hadn’t worked on it. Called and claimed it was ready for pick up at end of February. But the headlight was still cracked. You guys said you didn’t see it. It was clearly part of the insurance claim, and you guys had already collected the check waiting on another and charging extra, when the work wasn’t even completed. Then y’all took another month to finally get the headlight replace... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend 4 Star : Repair Quality 2 Star : Customer Service
0.5 Star : Likely to Recommend I will consider once I receive resolution to my concerns and damages to my vehicle. 0.5 Star : Repair Quality I had not had time to inspect my vehicle since picking it up from Covert Collision. I am upset that after my vehicle was in the shop for over a month there were several defects in the repair and also the interior of my car has fingerprints and hand prints of grease or something dark all over my roof and side walls. There are several places were the paint was maybe buffed or sanded and n... read more
Frequently asked questions about Covert Collision Center
How is Covert Collision Center rated?
Covert Collision Center has a 4.5 star rating with 1,367 reviews.
When is Covert Collision Center open?
Covert Collision Center is closed now. It will open on Monday at 7:30 a.m.