This profile has been claimed by the business owner or representative.
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have made several purchases from CPAP.com and have had a positive experience each time. Their pricing is very competitive and their service is excellent. I had a particular complexity with my situation and Brandy was extremely helpful assisting me. If you wind up speaker with her, she is a gem of a person and a great ambassador for her company!
Who wants to spend money on CPAP parts like masks and hoses? No one but hey, if you are going to, might as well be with a reputable company with great customer service. I have ordered from CPAP.COM in the past and they delivered on time. Today I spoke to Brandy and she was awesome! She might as well be the character in the song "Brandy" by the one hit wonder group, Looking Glass from 1972. Brandy was friendly, funny and made me feel good despite me spending around $100.00! Thanks Brandy for making my purchase feel good!
Spoke to Brandy - great customer service. Helpful, empathetic and efficient.
Brandy was amazing!! She helped me through everything I needed to know about my travel CPAP and the mask that I need. You can tell she really cares about her customers. Thank for such awesome customer support.
Business response:
Hey Dawn, You're most welcome! We're glad you received the level of care that you deserve. We'll be sure to share your kind words with Brandy and we hope to hear from you again soon.
Brandy answered all of my questions and was extremely knowledgeable about the products. I wish all customer service representatives were as kind and caring as you are Brandy! Thank you very much!
Business response:
Hey Jan, Thank you for letting us know that Brandy provided you with great service. Please let us know if there is anything else we can assist you with.
Brandy did a fantastic job helping me fix a problem with wrong delivery address. She was incredibly polite and I was finished with the phone call very quickly. Great service and I received the product immediately. Great service. Thanks Brandy!
Business response:
Hi Philip, We're glad you received great service! We'll be sure to share your kind words with Brandy and please let us know if there is anything else we can assist you with.
Brandy helped walk me through a paperwork issue and ensured I would get my order on time and also saved me money! I wish customer service like this existed at more companies. Thank you Brandy!
Business response:
Hey Chad, That's great! Thanks for sharing your experience with us, please let us know if there is anything else we can assist you with.
Thank you, to Brandy for the patient service walking me through the process of determining what steps needed to be takes in ordering a new machine, and for letting me know of promo codes to allow me to save an additional amount. Brandy is very professional!!! Thank You again.
Business response:
Hi Rich, You're most welcome! Thank you for letting us know that you received the level of service you deserve. We'll be sure to share your kind words with Brandy and please let us know if there is anything else we can assist you with.
spoke with brandy, she was very helpful and pleasant a pro at customer service who deserves a raise
Business response:
Hi Martin, Thanks so much for sharing your experience with us! Please let us know if there is anything else we can assist you with.
Cpap.com has a 4.8 star rating with 5,260 reviews.
Cpap.com is open now. It will close at 5:00 p.m.