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13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Erica was awesome, friendly and very helpful. She guided me through the online order process and got me everything I needed for me and my wife. I even got a 10% discount at the end.
With the pandemic going on and recalls on popular Cpap machines, there was no way I could have gotten my machine, without the help of cpap.com I received my resmed airsense 10 auto through this website with fast ***** shipping. karla over at cpap.com customer service went above and beyond to help me get my 1st machine ever. I was recently diagnosed with obstructive sleep apnea and tried to find a machine within 50 miles of my town and had no luck in finding one due to recalls and no one taking on new customers at the moment.... read more
The customer service person that assisted with my order did an outstanding job. Very friendly and thorough. She made sure I had all my items ordered that I needed. Thanks again and a great employee.
Wonderful staff. Karla took time to go over different CPAP machines with me and helped me make my choice. Thank you!
Business response:
Thanks for sharing your experience with us! Please let us know if there is anything else we can assist you with.
Great company !! I dealt with Daryll when placing my order for a new machine . He was very helpful and spent all the time I needed choosing the rider equipment. He explained everything in great detail from beginning all the way through shipping . I am looking forward to using CPAP.com for all my future needs ! Tim Arnold
IVA was great & most helpful. I have a 10-12 year old HDM Z1 machine, which I haven''t used in 2 years. I traveled yesterday & found that my machine didn't work. It stated "Fault" & the pressures were jumping around & wouldn't stay at the 4.0 setting I like. I spoke with 2 other CPAP machine companies, and each were unresponsive & said I need to buy a new CPAP.commachine for over $500. When I called CPAP.com I fortunately got IVA. She said this is fixable and she was just going to check the instruction. She promptly returned... read more
Good chat session with Crystal. Answered my questions. Let me know the process of how an RX turns into a CPAP.
When an item from a previous cart that was not purchased wound up in a new order anyway, I was able to arrange a return of the item without fuss and with the restocking fee waived. During prep for return, I noticed that I would have to pay to have an item I didn't order returned. A quick chat with Zachary using chat support solved that with a prepaid USPS label. Great prices on great products combined with great service = a GREAT company!
They were amazing considering everything, CPAP are in such demand and with in 6 hours of having CPAP in stock they had it on back order. was able to finds it on another commentators site and they had no issued canceling my order. I did go back and order some supplies as customer service was awesome
Cpap.com has a 4.8 star rating with 5,260 reviews.
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.