Cpap.com

Chrys Fields 

on BBB

4 years ago

I’ve used CPAP.com for years. The experience has always been great! Today was my first time using the text help feature and Zachary was who helped me. Again, great experience. CPAP.com is always consistent with there service. Adding a text help is a extremely helpful addition to their customer services. 

Sue H 

on BBB

4 years ago

I had questions about an order I had made for an Air Mini CPAP machine. The feel of the mask was different than I had been used to, so I ordered a different mask, but was curious if I could use my current tubing. I "chatted" with Zachary. He advised me that the mask I had just ordered could not be used with the Air Mini. He got that order cancelled and helped me find another one that would fit, and checked my order to be sure I had ordered what I need. He was very helpful, knowledgeable and patient. Great service. 

Felipe R 

on BBB

4 years ago

I live in Lima Peru, and called today for assistance, ERICA was very helpful and patient solving my doubts. I am very grateful. Brgds, F. ****** 

PHILLIP W. 

on BBB

4 years ago

Outstanding customer service. Agent was attentive and knowledgeable. My issue was taken care of swiftly with kindness. I will use them in the future. 

Donald S 

on BBB

4 years ago

Fantastic service. I had trouble uploading my prescription and Erica helped me straighten things out to get my machine shipped before the daily cutoff time. 

brian l 

on BBB

4 years ago

Jennifer J was the consummate professional answering all my questions, giving me good info, and maintaining a helpful positive attitude throughout our conversation...pleasant to deal with and left me feeling she cares about her job and customers...I'm grateful she answered the phone. 

Gary T 

on BBB

4 years ago

Erica has helped me several times this week and has been very professional and prompt. 

Michael S 

on BBB

4 years ago

Zachary was extremely helpful! He was very responsive and took care of my needs. 

John G 

on BBB

4 years ago

I have been a customer of CPAP.com for many years and have always received excellent service from them. Today I did a chat session with Erica, involving an issue I’m having with a new piece of equipment and she was a pleasant and informative source of information and help. I’m very happy with the service I’ve received from the company and its emploves.