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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Zachary was very helpful this morning tracking my order for delivery confirmation. He put me at ease, was very patient with me regarding my recent order. He explained the delay of shipping & got everything back on track. Thank you Zachary!!
Zachary. He helped me get to the problem. My nasal pillows where coming of in middle of night. I am going to use different mask
Zachary was VERY helpful answering all my questions and sending links to check out different CPAP masks and the pro and cons. If I have more questions I hope to get him again., Thank You.
Business response:
Hi Carol, You're most welcome! Thank you for sharing your experience with us. We hope to hear from you again soon.
Prior to speaking with Daryl this afternoon, I was prepared with a list of supplies I needed for a new cpap machine. As I placed my order Daryl was informative and helpful as we briefly discussed each item. He let me know that my mask and hose were interchangeable which was an immense relief to me. I was previously using a ******** ************which was recalled. I did prefer to order a new hose but happy not to need a new mask as I was comfortable with the one I had been using. I had a good experience contacting cpap.com an... read more
My Original Cpap DreamStation machine, that I purchased through a Medical Device company, was recalled in 2021. I went online to Cpap.com which I have bought from before on 22 Sep 2021. I found a machine to purchase due to no cpap machine for two weeks. I had difficulty sending my prescription. So, on 23 Sep I tried again with no avail. After about 47 minutes on the phone with Karla, we finally got the script to send via email from my phone. She was so patient and very helpful. I will certainly continue to do business with t... read more
Business response:
Hi Mechelle, Thank you so much for your kind words and letting us know that Karla, provided you with the patient service you deserve! Please let us know if there is anything else we can assist you with.
Daryl C. was the BEST customer service employee I've worked with in years! I told him he should teach classes on best practices for customer service. He was polite & had the patience of a saint while I tried to figure out how to scan my doctor's order so I could email it to him. I was unsuccessful with the scanning so he simply told me to take a picture & email it to him. He constantly reassured me that I didn't have to rush - he was more than willing to wait however long it took for me to complete the task as I am a little ... read more
Business response:
Hi Teresa, That is wonderful! Thank you so much for letting us know that you received the level of service you deserve! We'll be sure to share your kind words with Daryl and please let us know if there's anything else we can assist you with.
I was helped by Erica today. Thank you very much, very helpful!
Nneka was very efficient in helping me with a discount code. I appreciate the speedy response. Thank you, Nneka
I was very pleased with the help I received concerning my order. Both , Zachary and Erica,were very helpful in making sure I was happy and satified with my experience at CPAP.COM.
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open on Monday at 8:00 a.m.