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Cracker Barrel Old Country Store

4.6

About this business

Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery. 

Location details

2920 South Mall Rd, Knoxville, TN, 37917, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.63,126 reviews
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Daniella Talarico's profile image
Daniella Talarico 
2 months ago

Id like to say my server was kind and helpful. Great service. I feel the issue here is management. My bowl (the brocolli) had some yellow substance crusted to it so, I didn’t eat it. My friends plate had a hair on it. And this was how my “chicken tenders” was brought out, i didn’t even get a regular fry. This was absolutely unacceptable to serve. I asked manager to comp my meal as I didn’t eat it and was very polite and explain the situation. She clearly thought I was just another complaint and took 5 dollars off so I would ... read more

Zach Benedicto's profile image
Zach Benedicto 
9 months ago

Good atmosphere with good food. There was 9 of us. Half of the table got their food first and the other half took a while. We were almost done eating by the time they got their food. I guess the server was overwhelmed. Other than that the food was good. It’s always fun to browse around the store. Clean bathroom. 

Josh Delozier's profile image
Josh Delozier 
2 months ago

I had the New York Strip cooked medium rare with eggs over easy, sugar cured ham and a side of grits. The food was great! Definitely try the New York Strip steak which was amazingThe service was outstanding and the atmosphere was great! I could not have selected a better restaurant to have lunch on Christmas Eve! 110 A 

Diana Dickenson's profile image
Diana Dickenson 
a week ago

I was there on 03/04/25 and it was my birthday and I told my waitress that the mashed potatoes had to much pepper in them that I would like a different side she never returned back to my table till it was time for my check told her it was my birthday and she said well I hope you have a great day thanks for coming in and left the table so I go to check out and I told the person that I was paying what happened and he acted like he didn’t care so I’ll not be back to that location at East town. 

Lori Trama's profile image
Lori Trama 
a month ago

Food one because it was dead and it came out cold. And there’s no excuse it’s dead here yall just don’t want to be here and that’s super clear. Cleanliness ZERO, polish your silver ware that’s a Cracker Barrel thing! Our Biscuits has the butter cups all over the top of them in the basket, and I know you just grabbed that with your hand. They go in a monkey dish for sanitary reasons. Every table was dirty and no one could bother to help the rising star, the 4 stars just ridiculed her and said wipe these tables. A good 4 star ... read more

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Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4.6 star rating with 3,126 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.