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Cracker Barrel Old Country Store

4.0

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Location details

1414 East Crystal Dr., Lagrange, KY, 40031, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.03,910 reviews
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Al T's profile image
Al T 
6 months ago

Food is always consistent a a Cracker Barrel. However, the Urbana, IL location has an exceptional staff. Everyone was kind and seemed ready to move the world to make us happy. Management and Crew, thank you for making this a wonderful experience. 

MS. Belinda D's profile image
MS. Belinda D 
3 years ago

I love Cracker Barrel. Excellent food, prices are good, good old days memories of stuff there. I did not want to leave. Relaxing and enjoyable. Gifts, store had many memories of things I had not seen in a while. I brought a few things. It was so nice there. The Cracker Barrel in Jackson, Michigan is a great place to eat and have a wonderful evening. I did. First time there and it will not be my last. 

J. M.'s profile image
J. M. 
3 years ago

Consistently good food. Cozy atmosphere. Clean & convenient. A wide variety on the menu. 

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Thomas S 
2 weeks ago

Store location: 344 Rockwood Rd, Arden, NC 28704 I had a very disturbing experience where I was surprisingly told I was refused service by a waitress I've requested for over 2 years. I've been a loyal guest eating there 2 x's/ wk. For the past 3 months, I've asked for ********, but the hostesses have given excuses, such as she's about to be cut, or she's sick, etc. However, on 11/8/25, I was able to be seated in her section, but another server tried serving me. I told her I requested ********, but she told me in wasn't in he... read more

David F's profile image
David F 
2 months ago

Horrible carside incorrect orders management and staff poor customer service food subpar. 

Beverly R's profile image
Beverly R 
3 months ago

I WAS appalled that, after my detailed complaint, CRACKER BbARRELL chose to send only one e-gift card as compensation MEANING ONE COMPLIMENTARY MEAL. As I clearly stated during my communication with your representative, my order consisted of two Turkey and Dressing Dinners and two To-Go Meatloaf Dinners, purchased on August 7, 2025, at 5:26 p.m. Both turkey meals were excessively salty, and both meatloaf meals had a stale taste. In other words, 100% of my order was unsatisfactory. Due to the poor quality of all the meals, I ... read more

Kirsta C's profile image
Kirsta C 
3 months ago

We used the online order and pickup last weekend for the second time in 2 weeks. And for the second time the order was not correct. This time however the manager brought the order out and explained that they ran out of white gravy and substituted, without asking, brown gravy for the chicken fried chicken meal. I told him that this was the second time in 2 weeks the same meal was not made correctly and it was supposed to be delivered to our car 20 minutes prior to them bringing it out so I would like a discount. He said well ... read more

Marlene T's profile image
Marlene T 
a year ago

Difficulty returning items. Do not want to give your money back. Contacted company and received a ticket saying that someone would contact you about returns. Never followed through. 

Kelly R's profile image
Kelly R 
4 years ago

Several times in the past few months I have tried to order food online to pick up after work for my parents - who love Cracker Barrel. I can NEVER get the online order to take - it ALWAYS gives me some error message and then of course the charges show up on my bank account and I have to get them removed. Just so annoying!! Why don't they just fix WHATEVER the problem is and from other complaints that I have read I am not the only one with this issue. Come on Cracker Barrel -FIX IT!!! 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4 star rating with 3,910 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 10:00 p.m.