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Crossroads of Louisville - Cargo Court
- Addiction Medicine
- Louisville, KY
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
1700 Cargo Court, Louisville, KY, 40299, United States
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Crossroads is a good place to go for treatment! The director is Awesome! The counselors and nurses are extraordinary, however the insurance department/ book keeper's are useless! I literally spent most of COVID under extreme stress due to them! I even took Medicare to zoom court and of course lost because it was not their fault...it was Crossroads....BUT I AM THE ONE WHO HAD TO PAY ALL THE MONEY! There are still PROBLEMS! I get letters from my insurance telling me Crossroads doesn't get prior authorization from their Drs.... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Denise. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We will reach out to you shortly and direct your inquiry to the proper staff for further assistance.
My son is a long-term addict with more relapses than I count. So I was almost ready to give up on the possibility of his recovery, and a normal life for him. However, the staff at Crossroads, especially Craig, the person in charge, have been great these first two weeks my son has been in the program. I am very pleased with them, and hopeful again. I strongly recommend this program to anyone.
Business response:
Hi, John. Thank you for taking the time to rate us!
I was allowed to be myself and ask questions of the doctor. It was a pleasant experience because I didn’t have to miss work using telemedicine, instead I spent the time needed during my break time. Dr. Lamb was attentive and thoughtful.
Awesome every one of you all.
Business response:
Hi, Adam. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Did great time was good and the nurses are and we’re nice and polite and did a wonderful job
Business response:
Hi, Brian. Thank you for taking the time to rate us!
very helpful
Business response:
Hi, Taylor. Thank you for taking the time to rate us!
Friendly helpful staff,great people, I hate that they fell for the work pass BS that came with people coming from other clinics,other than that no complaints, great job y'all
Business response:
Hi, Carl. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
You get what you put in. M.a.t can be a wonderful tool if used correctly.
Business response:
Hi, Christopher. Thank you for taking the time to rate us!
Wait period is to long sometimes
Business response:
Hi, Antoinette. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about Crossroads of Louisville - Cargo Court
How is Crossroads of Louisville - Cargo Court rated?
Crossroads of Louisville - Cargo Court has a 4.7 star rating with 280 reviews.
When is Crossroads of Louisville - Cargo Court open?
Crossroads of Louisville - Cargo Court is open now. It is open 24/7.