This profile has been claimed by the business owner or representative.
Crossroads of Louisville - Dixie Highway
- Addiction Medicine
- Middletown, KY
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
12610 Townepark Way, Middletown, KY, 40243, United States
Get directions
I love going here!! The receptionist are so friendly and I love Dr Ruth!! I’m so happy I found such a nice treatment center! Kandice D
Business response:
Hi, Kandice. Thank you for taking the time to rate us!
Great staff, low wait time, great doctor
Business response:
Hi, Robert. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Felt like i was cared for, and people related and understood me not just the doctor, really liked the place, the doctor, the employees , and the patients . Only thing that could’ve been improved was the wait time to see the doctor, waited over an hour to see her, and people were coming in and getting called before me even thought my appointment time was before theirs and i was there before them, was weird to me but other than that everything was great!
Business response:
Hi, Allen. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Excellent very fast and very caring
Business response:
Hi, Jonathon. Thank you for taking the time to rate us!
No long wait love all the new staff
The in office staff and service is great but the phone line that you call goes to an answering service. You can’t call the office directly and the answering service never returns calls or hits messages to your doctor. I have had to deal with them prob 15 times and not once has the message been relayed or gotten a return call. I called yesterday 3 times and no answer at all. When you are dealing with addiction or depression or both you should be able to reach a doc somewhat quickly. Their phone service is the worst.
Business response:
Thank you for providing your feedback and letting us know about this issue, Rachel. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Great care, never have to wait long for appointment. Staff is friendly, doctor Ruth has provided excellent care and always has me making progress in my recovery. Since on suboxone I feel 100% better and my life has changed. I drive from Evansville to appointments and from time to time they are able to do televisits, which I appreciate greatly. I highly recommend! Dr. RBS
Business response:
Hi, Robert. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Really good
Business response:
Hi, Aurora. Thank you for taking the time to rate us!
Great office (Middletown office), personable staff. Great doctor, Dr. Ruth is great and very compassionate and caring. I highly recommend this office and doctor for treatment. Suboxone has given me my life back and my recovery is going so much better. RBS
Business response:
Hi, Robert. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about Crossroads of Louisville - Dixie Highway
How is Crossroads of Louisville - Dixie Highway rated?
Crossroads of Louisville - Dixie Highway has a 4.9 star rating with 124 reviews.
When is Crossroads of Louisville - Dixie Highway open?
Crossroads of Louisville - Dixie Highway is open now. It is open 24/7.