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Crossroads of New Castle

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

125 East North Street 123A Rear Entrance, 125 E North St #123A, New Castle, PA, 16101, United States

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4.8341 reviews
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Christy B.'s profile image
Christy B. 
4 years ago

Staff is awesome, I love the doctor, and convenient Sunday appointments 

Business response:

Hi, Christy. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

TIMOTHY S.'s profile image
TIMOTHY S. 
4 years ago

Excellent in all manors , especially with the zoom internet visit with the dr. Very professional 

Business response:

Hi, Timothy. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Dayna P.'s profile image
Dayna P. 
4 years ago

I always have a good experience at my visit, staff is pleasant and helpful appointments are usually very quick when I go into the office. I also think they have taken the virus very serious from the beginning with zoom appointments and I couldn't be more happy with my experiences with you all thank you 

Business response:

Hi, Dayna. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Kathryn J.'s profile image
Kathryn J. 
4 years ago

Easy process and friendly love them all 

Business response:

Hi, Kathryn. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

CHARLES H.'s profile image
CHARLES H. 
4 years ago

Very good,not alot waiting time. 

Business response:

Hi, Charles. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

LACEY G.'s profile image
LACEY G. 
4 years ago

The staff was polite and very welcoming however the doctor was a little uptight and kind of hard to talk to. 

Business response:

Thank you for providing your feedback and letting us know about this concern, Lacey. Our patient liaison tried calling but was unable to reach you. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you in scheduling with a different provider if you would like to do so. Thank you again for reaching out!  

ASHLEY P.'s profile image
ASHLEY P. 
4 years ago

Husband and I encountered an issue with his insurance and they were very concerned and willing to help as much as possible. You can tell they really care 

Business response:

Hi, Ashley. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

KELLY A.'s profile image
KELLY A. 
4 years ago

Program is excellent. 

Business response:

Hi, Kelly. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

CRYSTAL S.'s profile image
CRYSTAL S. 
4 years ago

It was a bit of a wait, but good otherwise. 

Business response:

Thank you for providing your feedback and letting us know about this concern, Crystal. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

Frequently asked questions about Crossroads of New Castle

How is Crossroads of New Castle rated?

Crossroads of New Castle has a 4.8 star rating with 341 reviews. 

When is Crossroads of New Castle open?

Crossroads of New Castle is open now. It is open 24/7.