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Cumnor Hill House Care Home

4.8

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Location details

Breeches End Cumnor Hill, Oxford, ENG, OX2 9FW, United Kingdom

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4.8185 reviews
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Lorraine M's profile image
Lorraine M 
4 years ago

All of the staff at Cumnor Hill House are relaxed, confident and friendly. They take time to chat with you and they remember family members. My uncle who travels up from Dorset with his wife are treated so well. Pre-covid restrictions we would have lunch there too. There is plenty of activities, the place is spotless and the food is fantastic. The receptionists are welcoming and the surroundings are chic and modern. My mother is treated with the utmost respect and staff keep me informed of any necessary updates. Nothing seem... read more

Business response:

Thank you for your kind words about the home and the staff, communication between the home and families is important to ensure our standards remain high for all concerned. 

K D's profile image
K D 
4 years ago

The trolley is a hugely valued service but the operator is not a registered employee. She is fully committed to the wider community and always willing to support areas within it that are short-staffed. She has run the service for many years and is a ray of sunshine throughout the development. 

Business response:

Thank you for your feedback and for taking the time to share this. 

Anthony W's profile image
Anthony W 
4 years ago

My wife is in Cumnor Hill House for respite. She suffers from MS and has problems with her walking. She also has the early stages of dementia and can be very confused. The care she receives at Cumnor Hill is extremely good. She has her hair and nails sorted on a regular basis and a physiotherapist visits every day to help her improve her walking. The food is up to high-quality restaurants and with a free bar, is out of this world. There are frequent activities for her to join in and assistance should it be required. I'm a Co... read more

Business response:

Thank you for taking the time to provide the team with such wonderful feedback it is appreciated Many Thanks Louise 

Karen B's profile image
Karen B 
5 years ago

Arranging for my mother to move into a care home was the hardest decision. However, from day one until she sadly died over a year later, all the staff made her welcome and welcomed us as a family. They became part of our extended family and people we and our mother trusted to care for her and keep her safe. They had a great rapport with my mother, which was so important as she couldn’t communicate. The staff genuinely care, it is not just a job to them. You can see this in the way they are around the residents, adapting thei... read more

Business response:

Thank you for taking the time to provide such lovely feedback. It was a pleasure caring for mum and this feedback for the team really does mean so much. 

M C's profile image
M C 
5 years ago

My 93-year-old Dad has just returned home after spending two weeks respite at Cumnor Hill House. The staff were all wonderful - not just to Dad but to us too. The home itself is beautiful - so clean. Dad's room looked out on the pretty gardens and there were all the facilities he needed for a relaxing stay. As for the food...amazing! We hoped that Dad would want to stay but for now he's decided to return home. He may well go back when he's ready. 

Business response:

Thank you for taking the time to provide this feedback. 

John G's profile image
John G 
5 years ago

I'd like to thank the brilliant work the staff are doing at Cumnor Hill House. I cannot emphasize enough how grateful I am for all their efforts in keeping my mother safe, well and happy in these very difficult times. 

Business response:

Thank you for your kind comments its nice for the team to be aware of the support from loved ones. 

Susan L's profile image
Susan L 
5 years ago

My parents have been at Cumnor Hill House for the last three years and I have been so impressed by the level of care they have received. The home is beautiful with lovely rooms, common areas and a lovely walking area outside with gardens. I have visited many times and the staff are always friendly and very caring to the residents. If I ever have a question or need additional information, the staff have been more than happy to speak with me. The atmosphere in the home is always cheerful and positive, you can definitely tell w... read more

Business response:

Thank you for taking the time to provide this wonderful feedback for the team. 

H B's profile image
H B 
5 years ago

My family joined me for a birthday meal at Fine Dining and it was delicious. We had soup or smoked salmon, roast chicken, fruit and cream and cheese and biscuits with coffee. Then came the big surprise! I was presented with a gluten free birthday cake by a thoughtful chef who is always aware of my dietary needs. This made the perfect ending to a truly memorable occasion. 

Business response:

Its wonderful to receive feedback such as this so thank you on behalf of all the teams 

P S's profile image
P S 
5 years ago

Excellent! Great staff, very caring and considerate. Nothing is too much trouble. It is very much a home from home, making it very comfortable for residents and visitors. 

Business response:

Thank you for taking the time to provide the lovely feedback. The teams do work hard and its helpful when they receive comments such as these. Thank you. 

Frequently asked questions about Cumnor Hill House Care Home

How is Cumnor Hill House Care Home rated?

Cumnor Hill House Care Home has a 4.8 star rating with 185 reviews. 

When is Cumnor Hill House Care Home open?

Cumnor Hill House Care Home is open now. It is open 24/7.