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DaBella

4.4

About this business

Location details

454 Moore Lane, Ste 101, Billings, MT, 59101, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.41,056 reviews
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Rhonda F.'s profile image
Rhonda F. 
2 years ago

Would not recommend this company! Still waiting for a replacement window from June of 2023! I wish I could rewind I would go with Anderson windows 

Syd P.'s profile image
Syd P. 
5 years ago

It is not yet co-melted although dihedral about a month ago so cannot rate the quality of the finished project. Last week I called 3 times to see the status... left messages but no return. Yesterday without warning they delivered materials. They tore up my driveway, tore up front lawn, not even a word to fix either. Just left although I had come home and drove down with my mower to see what none tried to talk to me . They were busy redirecting traffic. Still no contact from company. No toofers today and don't know when they ... read more

Peter B.'s profile image
Peter B. 
5 years ago

There was a total lack of communication. Project was two months overdue. We had to have areas redone and porches leaked with the first rain. 

Archie W.'s profile image
Archie W. 
5 years ago

Never did receive the Life Time warranty in writing as a promise. 

Robert C.'s profile image
Robert C. 
5 years ago

The subcontractor installers were great but their customer service sucks. 

Business response:

"Hi there! We really appreciate your feedback, and have taken it to our customer care manager for review. If you have any questions or concerns or would like to talk with a member of our team to further discuss this, please give us a call. Have a great day!" 

John D.'s profile image
John D. 
6 years ago

DaBella's name is on our contract. However, a family of well-meaning Hondurans, only one of which could speak some English, did the work. The roof looked ok, until I started to look closely at the workmanship. Our chimney is damaged, there are places (looking at the roof) in the upstairs you can see daylight, the skylight was poorly installed, twice, there are places where the metal trim on the porch roof is not nailed down (I have pictures, it fell off), the new sheathing should be inspected by DaBella for missed alignment ... read more

Al U.'s profile image
Al U. 
6 years ago

Very good I got to have answer today 

Tiffany H.'s profile image
Tiffany H. 
6 years ago

A little pushy. When husband stated he needed to talk with me. (I was not home at the time) he kept him talking and pushing him to sign till I got there 

Business response:

"Hi Tiffany, we'd like to locate your file to do some follow up training. Please call us at 855-322-3552. Thank you." 

Barbara D.'s profile image
Barbara D. 
6 years ago

I was told by Debella that if there was an overage on shingles, I would receive a check for that overage. I was charged for 33 square and only received 25 according to the warranty. That is 8 square difference at approx. $400 a square. I called them and also talked to the salesperson and never heard a word from them. Would not recommend them to anyone!! The construction crew was great. But DeBella did not live up to their word. Would not hire them again. 

Business response:

"Hi Barbara, we'd like to find your file and gather more information. Please call us" 

Frequently asked questions about DaBella

How is DaBella rated?

DaBella has a 4.4 star rating with 1,056 reviews. 

When is DaBella open?

DaBella is closed now. It will open tomorrow at 7:00 a.m.