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32200 Dyer Street, Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Don't come here as often as I once did anymore and today was a good reminder why. Quality of food has gone downhill. Today, my chicken wasn't cooked through and was totally raw inside. Picture doesn't do it justice. Just bad bad.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Staff just doesn't want to be here, no hellos or greeting. Tables not bussed or cleaned. Bathroom a mess. Waited over 40 minutes for 3 meals and we got home to 2 meals missing cheese on the sliders.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
It lives up to the name. It is hot chicken for sure. I found it to basically be chicken fried in paprika batter. I'm sure some people love it, but it was not my thing.
Business response:
Hi Michael, We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Tiara was not wearing a hair net but on the other hand derrick was really friendly and gave really good service I did not like the food and won't be coming back
Business response:
Hey Angelica, Thank you so much for your awesome feedback! I’m very glad that our team was able to take care of you and that you enjoyed your experience. Hope to see you again soon! -Julie
Placed an online order. Pickup was a breeze and the gentleman at the counter was super nice! The food was no bueno like at all! Ordered 3 sliders fries and Mac and cheese. The sliders was lacking flavor honestly all I couldn't get past the very oily chicken and chalkiness from all the powder spices. My buns was soggy from all the pickles they put in the bottom of my box. The slaw on the sliders also needed some sort of sauce to pull it together. It needed acidity badly. The sauce itself it just gross I can't even explain, bu... read more
2nd time getting Dave's just a different location. Food was as expected and was satisfied with what I normally order. Wasn't busy, so time to order wasn't a problem. When the guy who took my order called my number, I walked to get my order; however he wouldn't give me order because I didn't have my number and I told him I left it at the table. I questioned it and he said he needed it to give me my order. So I walked back to get the receipt w number. Pls mention it in the beginning. Maybe not the associates fault; maybe it's ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Prices have gone up 3 times since they opened ! It was expensive back then and now it is way overpriced. They emailed me and said I got a free slider in my App and I never got it! Also, the chicken is not hand slaughtered, so we will not be going back anymore.
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
First time here.. this particular location had very dirty tables. Very sticky like they used dirty water to wipe them down. Food also took a long time. One thing that kinda bugs me, the cashier asked for a tip before I paid? Showed me the choices, I was gonna tip anyway but thought this was a bit of trying to guilt me into doing it.. felt this was kinda weird. I mean kfc or McDonald's don't ask for tips..
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Only went here to see what Drake and Samuel L. Jackson invested in...I was honestly disappointed. I tried a couple menu items. The tenders, and the sandwiches one with cheese and one with with out. Along with different spice levels. The tenders were definitely frozen Tyson tenders with the spicy rub on top. I know cause i make them at home. The restaurant felt like a Walmart cafeteria filled with unenthusiastic employees. Definitely not returning.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Dave's Hot Chicken has a 4.4 star rating with 879 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.