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Dave's Hot Chicken
- Chicken Shop
- Union City, CA
About this business
Location details
32200 Dyer Street, Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Zero stars. Sticky tables, nasty water, place smells like literal crap. Chicken was slimy and fries were sweet...? How do you not have ranch? Don't come here if you want good chicken.
Business response:
Man, I'm bummed we didn't get it right for you. That's on us. We're not about excuses, just fixing things. Hit us up here http://tellusdirect.com/dhc and tell us what happened. We're here to make it better.
If you want to wait 30 --45 minutes for a meal, this is the place to go. Tables are dirty and sticky. Clearly understaffed and management has no clue how to run a business.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Food is great I'm a fan but the wait times at this location are absolutely horrible. Ordered one meal with two sides and a family of 8 who came after me received their order first after 30 minutes of waiting. I don't know what system they use but it needs to be revamped. Don't make your customers wait 30+ minutes for their food and have large orders stacked first.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Besides my order being wrong twice and uncooked chicken. Plus the sticky damn tables like they put damn gorilla glue on it. And the water down soda. It's not that bad of a place. It's almost like they were going for a ghetto unclean kinda vibe for the place. Feels "URBAN".
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
And good conscience I cannot give this a good rating maybe it's because I had too high of expectations. But with all the hype I was expecting something really good. The chicken had fatty parts and some weird consistency in it. I would not order the chicken slider again. Big disappointment
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Don't come here as often as I once did anymore and today was a good reminder why. Quality of food has gone downhill. Today, my chicken wasn't cooked through and was totally raw inside. Picture doesn't do it justice. Just bad bad.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Staff just doesn't want to be here, no hellos or greeting. Tables not bussed or cleaned. Bathroom a mess. Waited over 40 minutes for 3 meals and we got home to 2 meals missing cheese on the sliders.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
It lives up to the name. It is hot chicken for sure. I found it to basically be chicken fried in paprika batter. I'm sure some people love it, but it was not my thing.
Business response:
Hi Michael, We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Tiara was not wearing a hair net but on the other hand derrick was really friendly and gave really good service I did not like the food and won't be coming back
Business response:
Hey Angelica, Thank you so much for your awesome feedback! I’m very glad that our team was able to take care of you and that you enjoyed your experience. Hope to see you again soon! -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 842 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.