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Dave's Hot Chicken
- Chicken Shop
- Union City, CA
About this business
Location details
32200 Dyer Street, Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Disgusting sandwiches and customer service bad !!! Don't go here smh!! The prices is not worth it!!!!!
Business response:
Sorry to hear you weren’t a fan. We always aim for great food and service, and it sounds like we missed the mark for you. Appreciate the feedback.
Idk what's going on. First the prices when up nearly 18 for a meal, no drink. Now the chicken looks sad and the fries, skimpy. Used to be a nice amount. Dave's please pick your restaurant back up. We visit at least weekly but are now disappointed.
Business response:
A 3-star experience means we're on our way, but not quite there. We'd like to go the extra mile for you. Drop us a line at http://dhcfeedback.com, and let's see how we can make your next visit a five-star one
I gave this place 2 tries hoping the first was just a bad day. Both times the chicken had no flavor. The seasoning wasn't there, the pickles were dry and the fries were undercooked. The customer service was good though hence the 2 stars.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
very loud in the restaurant, my food didn't have correct toppings. asked for no pickle and no sauce on chicken plain
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://www.dhcfeedback.com so we can try to make things right.
Zero stars. Sticky tables, nasty water, place smells like literal crap. Chicken was slimy and fries were sweet...? How do you not have ranch? Don't come here if you want good chicken.
Business response:
Man, I'm bummed we didn't get it right for you. That's on us. We're not about excuses, just fixing things. Hit us up here http://tellusdirect.com/dhc and tell us what happened. We're here to make it better.
If you want to wait 30 --45 minutes for a meal, this is the place to go. Tables are dirty and sticky. Clearly understaffed and management has no clue how to run a business.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Food is great I'm a fan but the wait times at this location are absolutely horrible. Ordered one meal with two sides and a family of 8 who came after me received their order first after 30 minutes of waiting. I don't know what system they use but it needs to be revamped. Don't make your customers wait 30+ minutes for their food and have large orders stacked first.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Besides my order being wrong twice and uncooked chicken. Plus the sticky damn tables like they put damn gorilla glue on it. And the water down soda. It's not that bad of a place. It's almost like they were going for a ghetto unclean kinda vibe for the place. Feels "URBAN".
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
And good conscience I cannot give this a good rating maybe it's because I had too high of expectations. But with all the hype I was expecting something really good. The chicken had fatty parts and some weird consistency in it. I would not order the chicken slider again. Big disappointment
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 879 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.