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Dave's Hot Chicken
- Chicken Shop
- Ontario, CA
About this business
Location details
931 N Milliken Ave., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
**THE WORST PLACE TO EAT** DO NOT GO TO THIS PLACE! THIS IS WHY, I went for lunch at 1:45pm on Friday, May 16, 2025, and it took forever to get my order, and the chicken WAS BURNED!!! EVERYTHING TASTES AWFUL AND IS BURNED OUTSIDE AND UNDERCOOKED ON THE INSIDE!! I cannot believe how they sell this type of chicken to customers! Checking was undercooked, as shown in the image, and people could become SICK: Eating undercooked chicken can cause food poisoning, resulting in symptoms such as diarrhea, vomiting, stomach cramps, and ... read more
Business response:
I am very sorry for your experience. I will be sure to share this feedback with the restaurant management team. We take food safety very seriously. Would you please connect with us at https://tellusdirect.com/dhc so that we can make this right?
There's a slow ass robot taking the orders at the drive through now? What the hell no wonder why the drive through was so backed up. Pay people not robots!!
Quite upset to have to update this with a slightly lower rating considering our dine in experience was fantastic! Decided to try an order online this time around and the food was prepared quickly and pick up was efficient as well! The major issue is simply the sauce is quite insufficient, I don't like to exaggerate but I feel as though this portion alone is an exaggeration. The service is always quick and efficient, but the portions need to be adjusted. We ordered two #1 combos this comes with TWO tenders TWO slices of bread... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
I come to this location from time to time. Today was very frustrating. We waited 45 minutes for our food. He asked the front and the lady said it was next. People kept getting their food and we didn't get ours yet. She ended up asking the back for an update. They must of lost our ticket order. Super frustrating waiting this long for fast food. People around us were also complaining that napkins were not restocked and the trash was full.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
I love Daves Hot Chicken, but their drive thru is horrid, had to wait like 40 minutes just to order & receive my food.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at www.tellusdirect.com/DHC. Thank you.
I have been in the drive through now 40 minutes. I am still 3 cars fr9m the wimdow to receive my 1 chicken tender. Since ive been here the last 40 minutes 2 cars in front of me had left meaning i thought it might be faster DREADFULLY NO!! This IS HORRIBLE!! I mean a wait is fine but 40 now going on 45 minutes do you feep that is axceptable and if you do then please let me know so I NEVER COME TO THIS LOCATION AGAIN. Worst service ive ever experienced
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I'm so disappointed with Dave's! This is the second time they've served me two super small chicken strips...for nearly $20, I expect something with at least a little meat on it. I didn't even realize it until I started packing my lunch for the night, and by then, it was too late to return it! Shame on them. They used to serve well-sized portions, but now they're clearly cutting corners.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
Customer service was great, kept nice and clean. Food was not it 0/10 cheap food. Not worth your money. I had the loaded fries which are new midaswell take it off the menu cause NOPE.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
just went an hour ago to this location first they messed up with one of my orders next i came home to find out that they did not add my chicken to my sandwich. im super upset about it now i can't even enjoy my meal because these people have their minds on idk what.
Business response:
That’s frustrating! Please reach out at dhcfeedback.com so we can make it right.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 3,357 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.