This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Ontario, CA
About this business
Location details
931 N Milliken Ave., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 a.m. | |
| Tue | 10:00 a.m. to 2:00 a.m. | |
| Wed | 10:00 a.m. to 2:00 a.m. | |
| Thu | 10:00 a.m. to 2:30 a.m. | |
| Fri | 10:00 a.m. to 2:30 a.m. | |
| Sat | 10:00 a.m. to 2:30 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Great customer service and Pika was awesome................................. ................
I was the third car in line and it is now 28 minutes. I'm still waiting. What the fuck I feel fucking trapped you people are gonna get me fired because you're lazy and you can't do your job. This is fast food not a restaurant. How am I stuck in the drive-through for 30 minutes behind a car that ordered one small bag of chicken?
Business response:
Goldie, being stuck in the drive-through that long, especially with only a few cars ahead, sounds incredibly frustrating, and we’re sorry. You shouldn’t have been left waiting like that or felt trapped in the line. Please fill out this form so our team can follow up: https://go.momos.com/X0DJN
The food was good and everything. It just sucks that I have to give them a really negative review because the cashier that was working yesterday on October 24, 2026 at around anywhere between 5 PM to 7 PM was just terrible. I didn't get his name, but he was very rude. Very disrespectful. I was really close to having to speak to the manager and reporting his unappropriate behavior. He kept using slang words and just did not give me any proper service. Luckily, the girl who handed me the food was really nice and made up for a ... read more
Business response:
Emma, we’re truly sorry you were treated rudely and left without the respectful service you deserved. That behavior is not okay, and we’re especially glad the team member who handed you your food helped ease the experience. Please fill out this form https://go.momos.com/Xgvd6 so our team can follow up on your concerns. You deserved much better from us.
I went through drive thru yesterday around 6:00 pm and was very disappointed with the service. At first everything seemed to be going well , mid way through my order the girl at the speaker kept asking me to repeat myself. She seemed very distracted while I was ordering. I had just got out of work and was trying to grab a quick bite. However I didn't think it would take me about 5 minutes to order 2 meals and a drink. I have been here several times to know what I want to order. When I got to the window the girl had a bit of ... read more
Business response:
Brianna, that’s not the experience we want you to have—especially when you’re just trying to grab a quick bite after work. Repeating yourself for an order and then getting attitude at the window is unacceptable. I’m sorry it came to this, and I hope you’ll give Dave’s Hot Chicken another shot someday.
I had gone through the drive thru because I'm sick and didn't want to get out. I paid an up charge for cheese fries with my Dave bites and didn't get cheese. I went back a second time and still didn't get cheese. The third time I finally got the cheese fries at the cost of wasting 35 mins when I shouldn't have had to. Definitely going to a BETTER location next time.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Terrible wait times zero star would never come back got mozzarella sticks waited for 18 other orders ahead of us to receive mozzarella sticks acting like this is a damn slider order waited 30 minutes for mozzarella sticks, and they called numbers ahead of our number
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
not good and too expensive! very bland! it's all hype! we will never go back! clydes is way better... a million times better! save your $$$
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Normally we love Dave's but we went today and omg it was great. We asked for extra honey they gave us 5 packets only. We literally go often and today was just a disappointment.
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com?
Ordered at the drive through and my food was completely wrong even after the fact that they went over the order 3 times. On the receipt and on the box of my food it said the chicken would be mild but i ended up getting no spice. Also asked for pickles and didn't get any. Quality of the food wasn't good either and the food came in lukewarm at best. Won't be coming here again.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 4,369 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.