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Dave's Hot Chicken
- Chicken Shop
- Ontario, CA
About this business
Location details
931 N Milliken Ave., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Unorganized workers, I ordered online & came in 25 min later to pick up & checked with the front desk they said it wasn't ready which was okay THEN every 15 min I checked three more times with them and they said it still wasn't ready, Girl in the front had an attitude & was rude getting annoyed bc we kept checking for our food, because NO way it should be taking a whole hour.. waited a whole hour in there checking with the front just to find out my food has been sitting in the bag ready on the desk COLD the whole time. Lazy ... read more
Business response:
Sorry to hear about the long wait and unorganized service, Diana. That’s definitely not the experience we want to provide. Please reach out to dhcfeedback.com so we can address this directly and make things right. We appreciate your feedback and hope you’ll give us another chance.
Dave's hot chicken more like Dave's hot DOOKIE. I don't know this place has so many good reviews. It was smoking, hot horse sh*t not even my dog wanted eat the macaroni and cheese. I got me and my hubby some of this food because we seen all the good reviews online, and clearly it was a big scam or this location sucks. I don't know if the workers were lacking or plain dumb. The chicken had no flavor it was dry. It wasn't tender at all the fries lacked flavor. They look good but no flavor. I bet my dog can poop better french... read more
Business response:
Sorry to hear about your disappointing experience, Petunia. That’s definitely not the quality we strive for. Please reach out to dhcfeedback.com so we can look into this further and make it right. We appreciate your feedback and hope you’ll give us another chance.
Drive Thru wait times usually anywhere between 20mins to 30mins on several occasions. Staff is friendly.
Business response:
Thank you for sharing, Marie! We're sorry to hear about the long wait times you've experienced. We truly appreciate your patience and kind words about our staff. If you'd like to share more or discuss your experience further, feel free to reach out to us at dhcfeedback.com. We hope to improve your next visit!
The guy named TIAGO is very rude to customer. He use abusive language. Never seen such a bad behavior of a worker. Very disappointed
Business response:
We’re sorry to hear about this concerning experience. This is not the level of professionalism we expect from our team, and we’ll address this immediately. Please visit dhcfeedback.com so we can gather more details and follow up appropriately.
This is regarding the Ontario, California location. Do not go to this restaurant. You will wait in line forever. They give you a little tiny tiny piece of chicken on your slider and charge you $14 and that's without a drink. The staff all stands around and doesn't do anything. Nobody was working, they were just standing and talking. The line to the drive-through was so long because they weren't even taking orders over the speaker. I kept saying hello. Nobody answered. The line behind me got longer and longer because we were ... read more
I tried Dave's hot chickentoday for 1st time and there free sider special today I would say nothing special ,I ordered medium hot,wasn't even a spicy ,over all okay,Best hot chicken is Howing Rays chinatown now that chicken sandwich is hot and delicious
Business response:
Thank you for giving us a try and sharing your honest thoughts! We’re sorry to hear the spice level didn’t quite meet expectations, and we appreciate the feedback as we always strive to improve. If you’d like to share more or if there’s anything we can do to make it up to you, please feel free to reach out at dhcfeedback.com. We’d love another chance to impress!
Just got out of the drive through line for the Dave's by the Ontario Mills mall. I come to this Dave's often, and it's very hit or miss with the speed of service or if my order is made correctly. We were excited to use our apps for drake day for a free slider. When we arrived there was one car at the window, one car ordering at the speaker and probably a couple people inside. When we get to the window the girl explains that we need to separate our orders in order to scan both QR codes. Okay fine. That takes her a few minute... read more
Business response:
Thank you for sharing such a detailed account of your experience. I’m truly sorry for the delay and mix-ups during your recent visit—especially on a busy day like Drake Day. We appreciate your feedback on the organization and support needed for smoother drive-through service and promotions. Please know we’re committed to improving, and your input is incredibly valuable in making that happen. If you’re open to it, please reach out to us at dhcfeedback.com so we can make it up to you and ensure your next visit is a positive o... read more
Food was cold and soggy on my last visit and the soft serve machine is always down when I try to go
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
Saw this place a few times when we went to Sam's Club, so we've got to give her a try. Long line must be good. But I have to tell you this food wasn't as good as to wait. It was OK, but not worth all the drama of getting it. Had decent flavor, but still not the best chicken around the area. Donahoo's Golden Chicken in Ontario still beats them. Sorry I was just just focusing on making good chicken. Tried both the sliders and chicken strips, but mediocre best first time and last time like I say not worth all the drama.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 3,357 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.