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Dave's Hot Chicken
- Chicken Shop
- San Jose, CA
About this business
Location details
1085 E Brokaw Road Suite 10, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
2.5 stars. It was okay. I ordered the Dave's #3- 1 Tender and 1 Slider. Positives: The service was friendly and fast on a busy weekday lunch. The restaurant was nice and clean. I LOVED the fries--super crispy and well seasoned. I also enjoyed the sauce they give! And if you ask for more they'll give it to you!! Also if you're a pickle fan they also give lots of pickles. The chicken pieces are also pretty big too. Cons: Thought the chicken was way too salty. Everyone else in my group also agreed that it was too salty. I al... read more
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
DO NOT GO HERE. genuinely such a racist team and management. if you're not hispanic, they won't service you properly. insanely rude to us. they don't stick to military discount policies and we're insanely rude to a veteran. after they wouldn't, they made it so difficult for us to pay. after we paid and sat down, the two employees, one of them being the manager, keep staring at us, making us uncomfortable on purpose. they stared at us the whole time we were seated and eating. would never step foot in this establishment again.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Disrespectful towards disabled veterans. Unable to apply military discount when other locations apply. Forced me into an uncomfortable position by speaking Spanish to eachother infront of me and didn't understand what the word proceed meant.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
The commercial is misleading regarding the size and taste of the chicken strips. In the commercial, they look the size of a large male hand, but in reality, they are even smaller than the frozen chicken strips you buy in the store. There was no taste to the batter, but in the commercial, the actors portray it as so tasty. I was highly disappointed and will not pay $17 for one strip when I can buy a whole bag with superior taste for the same price in the frozen food section of my local store.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Employee did not want to open at set time 10:30am. If I could rate zero star. Employee told us to come back at 11. If they can't open on 10:30 should change to 11
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
i'm sorry but this location is absolutely HORRIBLE. this is the closest to me and every single time there is something wrong with my order. i recently ordered a meal on the app and picked up my food, drove home and discovered that my food was ice cold, on the verge of being frozen in the middle. i did the survey and wrote about my huge disappointment of a meal for a $18+ meal (drink not included). whoever i spoke with gave me a credit of $15 to try to rectify the situation. fast forward to today ... i drove back to this ... read more
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Taste like cumin and no heat. Fries were good. Bread soggy. Slaw very bland. I was very excited to try unfortunately it was very very very very disappointing!
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
I waited 20 min for a milkshake.... the service was good at the counter... all i ordered was a milkshake and it took so long... that's just ridiculous..
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
I haven't ever gone to this location, but for the first time, my sister was served completely raw chicken and given little to bare minimum service afterward. When confronting them about the unacceptable issue, she was asked if she wanted a refund. Reimbursement should've been included, and possibly more for not only paying for raw chicken that was under the pretense that it SHOULD'VE been safe, but instead was the opposite and could possibly give her salmonella. Terrible service specifically from one of the workers, with abs... read more
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 520 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.