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Dave's Hot Chicken

4.2

About this business

Location details

1085 E Brokaw Road Suite 10, San Jose, CA, 95131, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to 1:00 a.m.
Sat10:30 a.m. to 1:00 a.m.
Sun10:30 a.m. to Midnight
4.2542 reviews
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Johnny V.'s profile image
Johnny V. 
rating
3 years ago

Decent food, a bit pricey. Ordered a pickup order. Certain cafeteria food aesthetic. Order was made faster than the estimated time. 

Sandy B.'s profile image
Sandy B. 
rating
46 minutes ago

I've always liked coming to Dave's Hot Chicken, but today was honestly disappointing. The hot mozzarella was way overcooked, and the chicken was dry and chewy. I also had to wait quite a while for them to make the ice cream for my shake and slush. Truthfully, the shake and slush were the only things that were actually good. The staff was just okay. One of the girls working there just stood staring at me instead of letting me know the shake was going to take awhile. It wasn't until her male coworker said something that she f... read more

Ashley C.'s profile image
Ashley C. 
rating
2 months ago

DO NOT GO HERE. genuinely such a racist team and management. if you're not hispanic, they won't service you properly. insanely rude to us. they don't stick to military discount policies and we're insanely rude to a veteran. after they wouldn't, they made it so difficult for us to pay. after we paid and sat down, the two employees, one of them being the manager, keep staring at us, making us uncomfortable on purpose. they stared at us the whole time we were seated and eating. would never step foot in this establishment again. 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Ian T.'s profile image
Ian T. 
rating
2 months ago

Disrespectful towards disabled veterans. Unable to apply military discount when other locations apply. Forced me into an uncomfortable position by speaking Spanish to eachother infront of me and didn't understand what the word proceed meant. 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Toni A.'s profile image
Toni A. 
rating
4 months ago

The commercial is misleading regarding the size and taste of the chicken strips. In the commercial, they look the size of a large male hand, but in reality, they are even smaller than the frozen chicken strips you buy in the store. There was no taste to the batter, but in the commercial, the actors portray it as so tasty. I was highly disappointed and will not pay $17 for one strip when I can buy a whole bag with superior taste for the same price in the frozen food section of my local store. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Monica O.'s profile image
Monica O. 
rating
7 months ago

Employee did not want to open at set time 10:30am. If I could rate zero star. Employee told us to come back at 11. If they can't open on 10:30 should change to 11 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Cathy D.'s profile image
Cathy D. 
rating
10 months ago

i'm sorry but this location is absolutely HORRIBLE. this is the closest to me and every single time there is something wrong with my order. i recently ordered a meal on the app and picked up my food, drove home and discovered that my food was ice cold, on the verge of being frozen in the middle. i did the survey and wrote about my huge disappointment of a meal for a $18+ meal (drink not included). whoever i spoke with gave me a credit of $15 to try to rectify the situation. fast forward to today ... i drove back to this ... read more

Business response:

We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

Rebecca P.'s profile image
Rebecca P. 
rating
11 months ago

Taste like cumin and no heat. Fries were good. Bread soggy. Slaw very bland. I was very excited to try unfortunately it was very very very very disappointing! 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Aiza C.'s profile image
Aiza C. 
rating
a year ago

I waited 20 min for a milkshake.... the service was good at the counter... all i ordered was a milkshake and it took so long... that's just ridiculous.. 

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 542 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.