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1085 E Brokaw Road Suite 10, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Varies in quality and service based on location. This is for El Camino Real in Santa Clara. Food quality extremely bad almost throw away. The tenders served were refried again and may be again. The spices were washed out in refrying. I had to throw it away, felt uneasy with the quality. In Huston TX amazing quality for the same food also in San Leandro CA.
Business response:
Hey, hearing that we didn't meet your expectations is a wake-up call for us. We wanna hear it straight from you—what can we do better? Let us know at http://tellusdirect.com/dhc. Thanks for giving us a chance to step up.
Service was horrible. The cashier who was taking our order needed us to repeat our order more than 6 times, he repeated it, and still managed to get our order wrong. We told him that what we received was wrong so he went to go fix it and still managed to get it wrong. We literally ordered just 3 tenders, fries, and cheese. I am not sure how difficult it is to mess up a simple order. It was also cold and soggy for some reason... I definitely recommend going up to the Sunnyvale location as it's very consistent and actually se... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
I ordered a menu to go. About 2pm on a weekday there was no line - the only wait time was their frying the order. The ambiance was pleasant, good spacing between tables indoors and outdoors. I loved the flavor, and how juicy the chicken tenders are, and kale slaw was a good touch on the slider. Unfortunately, because of the extremely high level of salt on the chicken and the fries, I was unable to eat much of it. I will not go there again. I wish low-salt was an option. If you LOVE very salty food, this might be a goto f... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
I wanted to try something different so I came here for a bite to eat with my kids. I'm sad to say I was not impressed. I ordered 2 number 1's (no spice), 1 number 2 (light spice), a side of Mac n cheese and a side slider (mild) to-go. Total was $57 and the meals did not come with a drink. I just was like um ok, no drinks then. But of course the cashier spined the tablet around for a tip. They didn't ask if it was our first time, didn't make any recommendations, didn't even inform me the meals didn't come with a drink. But I... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
I got tenders and my boyfriend got the sliders. Everything was fine until almost the last 2 bites of second slider, notice the black spot of mold on the bread. Went back up to the register and let the younger female working at the time know and her response was a very unneeded "okay" while rolling her eyes and decided to ignore him and tend to the next person to order. Luckily another female worker confirmed it was mold and offered to make another slider. But unfortunately he basically ate two and was not hungry anymore. Jus... read more
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Food is blan and buns were cold no flavor at all but the restaurant was good looking and clean and nice cashier was rude but kinda gave me the Karen's diner vibe
Business response:
Hi Aiden, We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Prior to this location opening, been going to the union city location and was glad to see them open up here. Unfortunately, this location is not it. They are super stingy with the chicken sizes (tenders fit within the bun sometimes smaller) here and fries are always cold and the mac n cheese is a miss always. The union city location gives huge tenders, doesn't matter if they are on their own or with the sliders. The UC location has you done right. Mac n cheese always hot and fresh and even though the service here is not ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
I ordered the 2-slider combo last night with one Hot slider, one Extra Hot slider, and the cheese fries. I placed my order through Grubhub at 9:15 and I scheduled my pickup at 10:30 and was hoping they wouldn't make my order too soon. I'm into extremely spicy food so I ordered the sliders for the spiciness. Next time I'll order the heat level where I can enjoy the chicken. I arrived there right on time hoping they didn't make my order, but unfortunately, it was already made and sitting on their wire shelf of take-out orders... read more
OVERRATED SALTY AND PRICEY!! This is the first time I eat here. I ordered a number 2 combo which consisted of 1 half decent and 1 mediocre chicken sandwiches. The seasoning is SALTY!! with little flavor (considering that I ordered the hot option). Not worth $20. For this amount try "PLUCKED CHICKEN" by Sauced. Better food, way more options and BEER BEER BEER!!
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Dave's Hot Chicken has a 4.2 star rating with 520 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.