This profile has been claimed by the business owner or representative.
1085 E Brokaw Road Suite 10, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
i'm sorry but this location is absolutely HORRIBLE. this is the closest to me and every single time there is something wrong with my order. i recently ordered a meal on the app and picked up my food, drove home and discovered that my food was ice cold, on the verge of being frozen in the middle. i did the survey and wrote about my huge disappointment of a meal for a $18+ meal (drink not included). whoever i spoke with gave me a credit of $15 to try to rectify the situation. fast forward to today ... i drove back to this ... read more
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Taste like cumin and no heat. Fries were good. Bread soggy. Slaw very bland. I was very excited to try unfortunately it was very very very very disappointing!
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
I waited 20 min for a milkshake.... the service was good at the counter... all i ordered was a milkshake and it took so long... that's just ridiculous..
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
I haven't ever gone to this location, but for the first time, my sister was served completely raw chicken and given little to bare minimum service afterward. When confronting them about the unacceptable issue, she was asked if she wanted a refund. Reimbursement should've been included, and possibly more for not only paying for raw chicken that was under the pretense that it SHOULD'VE been safe, but instead was the opposite and could possibly give her salmonella. Terrible service specifically from one of the workers, with abs... read more
They served me RAW CHICKEN today. (3/26/25 at 7:00pm) You are legit a chicken place and can't cook your chicken right? When I went up to the counter to complain, the female employee handed me a refund receipt with a smirk on their face and said, "Have a good day." As I was leaving. Are you kidding me? No apology, no care in the world about serving me food that could make me sick. Just attitude and a rude, dismissive remark. I have a photo of the raw chicken as proof of how disgusting this place is. Do yourself a favor an... read more
I've never tasted chicken this bitter before. This restaurant is completely overrated. It was so bad that I almost threw up.
The sauce cup was basically empty and there was only like 5 fries????? Pls stop being stingy
Would have been great if there wasn't a fat hair in the batter. literally deep fried into the batter of the chicken.. Unreal
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://www.dhcfeedback.com. We would like to make things right if you give us another chance.
audrey says it good. I don't think so............................................................................................................................abcdefghijklmnopqrstuvwxyz the food was low-key cold and there was no taste just spice I got hot and extra hot not worth it and it costed like 50 bucks for 2 meals.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
Dave's Hot Chicken has a 4.2 star rating with 578 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.