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Dave's Hot Chicken
- Chicken Shop
- San Jose, CA
About this business
Location details
1085 E Brokaw Road Suite 10, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Would have been great if there wasn't a fat hair in the batter. literally deep fried into the batter of the chicken.. Unreal
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://www.dhcfeedback.com. We would like to make things right if you give us another chance.
audrey says it good. I don't think so............................................................................................................................abcdefghijklmnopqrstuvwxyz the food was low-key cold and there was no taste just spice I got hot and extra hot not worth it and it costed like 50 bucks for 2 meals.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
Terrible experience. My food came out cold and it was barely spicy, despite the fact that I ordered medium. I tried their new nuggets and fries for about $11 after tax and I would say skip out on it. My friends both got chicken sandwhiches and the bread is not brioche. It's some basic bread, and their meal was also cold. To add on, the tall lady that was working last night had a bad attitude - as in, making loud noises pushing the chairs in like she didn't want to be there. I get it but please be respectful to your cus... read more
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
Not hot at all, fries too soggy. Did not fix my order even after letting the manager know that the order is not done correctly
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
place is clean, food is great, but everytime i've come here the service is actually terrible. servers are always mumbling, but when i say "what?" they look at me like i'm stupid bruh. then they talk about the customers and laugh. genuinely terrible service every time i come.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
I post mate like 25 minutes ago and took a bite out of my fries and felt a long strand of hair in my mouth. definitely wasn't mine because my hair is super short... i am disappointed Probably the last time im ordering from this place on any food delivery app. Unless they compensate me for this with credits or something for my postmate or ubereat. wasted $58 for nothing
Business response:
Yikes, that’s not good. We definitely want to sort this out for you. Can you drop us a line at http://tellusdirect.com/dhc? Let’s get this turned around
Varies in quality and service based on location. This is for El Camino Real in Santa Clara. Food quality extremely bad almost throw away. The tenders served were refried again and may be again. The spices were washed out in refrying. I had to throw it away, felt uneasy with the quality. In Huston TX amazing quality for the same food also in San Leandro CA.
Business response:
Hey, hearing that we didn't meet your expectations is a wake-up call for us. We wanna hear it straight from you—what can we do better? Let us know at http://tellusdirect.com/dhc. Thanks for giving us a chance to step up.
Service was horrible. The cashier who was taking our order needed us to repeat our order more than 6 times, he repeated it, and still managed to get our order wrong. We told him that what we received was wrong so he went to go fix it and still managed to get it wrong. We literally ordered just 3 tenders, fries, and cheese. I am not sure how difficult it is to mess up a simple order. It was also cold and soggy for some reason... I definitely recommend going up to the Sunnyvale location as it's very consistent and actually se... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
I ordered a menu to go. About 2pm on a weekday there was no line - the only wait time was their frying the order. The ambiance was pleasant, good spacing between tables indoors and outdoors. I loved the flavor, and how juicy the chicken tenders are, and kale slaw was a good touch on the slider. Unfortunately, because of the extremely high level of salt on the chicken and the fries, I was unable to eat much of it. I will not go there again. I wish low-salt was an option. If you LOVE very salty food, this might be a goto f... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 467 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.