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Dave's Hot Chicken
- Chicken Shop
- Escondido, CA
About this business
Location details
1268 E. Auto Parkway, Escondido, CA, 92029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I don't usually leave negative reviews, but the customer service here was disappointing. As I was waiting for my food there door that led to the kitchen that is visible to all cutomers, I notice the employess picking the food as a "snack" with no GLOVESSS!!!! I find it distrubing knowing many of the employess will touch the food with no gloves thinking we wont see it. I believe when I asked the manger about that he just dissmissed it as he was trying to protect the employess and their excuses, what type of maner does not eve... read more
Stopped by Dave's Hot Chicken and left disappointed. My food took way too long to come out, and when it finally did it was barely warm and soggy. Staff didn't seem interested in fixing the problem, which made the whole visit feel like a waste.
I visited Dave's Hot Chicken recently and was disappointed. I waited 30 minutes for an order that arrived soggy, and when I asked the cashier about it he just shrugged and didn't offer a fix or refund. I won't be coming back until they improve basic quality and service.
It was good but quite overpriced for what you get. I took my son for lunch and we each had a 2 slider combo and the bill was over $40 with tip. Plus the air conditioning was broken so we were sweltering and sweating the entire time. In instances like that, the least they could do is offer free drinks. "We know it's hot and the store is uncomfortable so please enjoy a drink on us". Nope. Today it was Dave's hot ripoff.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
I went there twice in a week last week. What's happening to Escondido branch? Chicken tender size are "small" than months ago. Why? I'm disappointed and will try other branch. I wish I took a photo.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit www.tellusdirect.com/DHC to share your concerns and help us improve. Thank you.
Are you kidding? You're asking for tips at self checkout? So I do what you used to in order for you to employ less people...and essentially work at the restaurant and you ask for tips? For what? That's insane. I have an idea, pay livable wages, IE charge what you need to in order to do it, and stop asking the general gym chewing public to pay the wages of YOUR employees that's your responsability "Dave". Plus the food is mediocre at the very best. I only tried the "hot" level. It's barely hot and lacking in any flavor. Jus... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Your TV ads are so disgusting with slop all over the faces of the actors it would make me sick to eat any of the food you offer.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Got the loaded fries, chicken was good but the fries were so undercooked. Didn't end up eating the fries. The lady helping me was super nice though.
Business response:
Thanks for your feedback, Courtney. We’re glad you enjoyed the chicken and appreciated the friendly service, but we’re sorry the fries weren’t up to par. Your input helps us improve, and we hope you’ll give us another try!
Got the loaded fries, chicken was good but the fries were so undercooked. Didn't end up eating the fries. The lady helping me was super nice though.
Business response:
Thanks for your feedback, Courtney. We’re glad you enjoyed the chicken and appreciated the friendly service, but we’re sorry the fries weren’t up to par. Your input helps us improve, and we hope you’ll give us another try!
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 796 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.