Dave's Hot Chicken 's cover image

This profile has been claimed by the business owner or representative.

Dave's Hot Chicken

4.7

About this business

Location details

1268 E. Auto Parkway, Escondido, CA, 92029, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
4.71,150 reviews
Select a rating
Kellan's profile image
Kellan 
rating
a week ago

foods mediocre and the service was rude as shit, didn't say please thank you, or just any kind of decent customer service at all. maybe the guy whom was at the front was just having a bad day or attitude, period, the list goes on. although he was being butt buddies with the guy in the back the whole time.. 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Rachel B.'s profile image
Rachel B. 
rating
2 months ago

Picked up my order and food is missing. Waited for 20 mins and my order was missing my fries. 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Robert C.'s profile image
Robert C. 
rating
7 months ago

Drove by the other night to stop by for some Daves and unfortunately they were already closed, but something so distubring i saw was one of the employees licking and pocking their finger in their milkshake machine as they were cleaning it and not to metion they reuse since they took it to back , its so gross that they allow this type of stuff and serve it to customers knowing that they lick and tatse the milkshake from the top where it goes in! Dont be surprised if you get sick or stomach problems. 

Bob M.'s profile image
Bob M. 
rating
7 months ago

I don't usually leave negative reviews, but the customer service here was disappointing. As I was waiting for my food there door that led to the kitchen that is visible to all cutomers, I notice the employess picking the food as a "snack" with no GLOVESSS!!!! I find it distrubing knowing many of the employess will touch the food with no gloves thinking we wont see it. I believe when I asked the manger about that he just dissmissed it as he was trying to protect the employess and their excuses, what type of maner does not eve... read more

Amaya B.'s profile image
Amaya B. 
rating
7 months ago

Stopped by Dave's Hot Chicken and left disappointed. My food took way too long to come out, and when it finally did it was barely warm and soggy. Staff didn't seem interested in fixing the problem, which made the whole visit feel like a waste. 

Zack C.'s profile image
Zack C. 
rating
7 months ago

I visited Dave's Hot Chicken recently and was disappointed. I waited 30 minutes for an order that arrived soggy, and when I asked the cashier about it he just shrugged and didn't offer a fix or refund. I won't be coming back until they improve basic quality and service. 

J C.'s profile image
J C. 
rating
8 months ago

It was good but quite overpriced for what you get. I took my son for lunch and we each had a 2 slider combo and the bill was over $40 with tip. Plus the air conditioning was broken so we were sweltering and sweating the entire time. In instances like that, the least they could do is offer free drinks. "We know it's hot and the store is uncomfortable so please enjoy a drink on us". Nope. Today it was Dave's hot ripoff. 

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

Xee T.'s profile image
Xee T. 
rating
8 months ago

I went there twice in a week last week. What's happening to Escondido branch? Chicken tender size are "small" than months ago. Why? I'm disappointed and will try other branch. I wish I took a photo. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit www.tellusdirect.com/DHC to share your concerns and help us improve. Thank you. 

Kilgore T.'s profile image
Kilgore T. 
rating
10 months ago

Are you kidding? You're asking for tips at self checkout? So I do what you used to in order for you to employ less people...and essentially work at the restaurant and you ask for tips? For what? That's insane. I have an idea, pay livable wages, IE charge what you need to in order to do it, and stop asking the general gym chewing public to pay the wages of YOUR employees that's your responsability "Dave". Plus the food is mediocre at the very best. I only tried the "hot" level. It's barely hot and lacking in any flavor. Jus... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.7 star rating with 1,150 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.