This profile has been claimed by the business owner or representative.
1268 E. Auto Parkway, Escondido, CA, 92029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Your TV ads are so disgusting with slop all over the faces of the actors it would make me sick to eat any of the food you offer.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Food is flavorless. I was expecting more but it is not good and I would not recommend it
Got the loaded fries, chicken was good but the fries were so undercooked. Didn't end up eating the fries. The lady helping me was super nice though.
Business response:
Thanks for your feedback, Courtney. We’re glad you enjoyed the chicken and appreciated the friendly service, but we’re sorry the fries weren’t up to par. Your input helps us improve, and we hope you’ll give us another try!
Got the loaded fries, chicken was good but the fries were so undercooked. Didn't end up eating the fries. The lady helping me was super nice though.
Business response:
Thanks for your feedback, Courtney. We’re glad you enjoyed the chicken and appreciated the friendly service, but we’re sorry the fries weren’t up to par. Your input helps us improve, and we hope you’ll give us another try!
Poor customer service and poor quality food. I waited more than 30 minutes for cold food and when I told Ricardo M. he snarked back, "it's not my fault". Would suggest others to go to Chik Fil A for better quality chicken and customer service. Overall, bad experience: will not return.
Business response:
We’re sorry to hear about your experience with the wait time, food quality, and service. This isn’t the standard we hold ourselves to, and we’ll address these concerns with our team. Please visit dhcfeedback.com so we can follow up and make this right.
Poor customer service and poor quality food. I waited more than 30 minutes for cold food and when I told Ricardo M. he snarked back, "it's not my fault". Would suggest others to go to Chik Fil A for better quality chicken and customer service. Overall, bad experience: will not return.
Business response:
We’re sorry to hear about your experience with the wait time, food quality, and service. This isn’t the standard we hold ourselves to, and we’ll address these concerns with our team. Please visit dhcfeedback.com so we can follow up and make this right.
Seriously need to fix how you have a phone in option but nobody ever answers!! Called 8 times not a single time it was answered. Simple problem where it can be fixed in the third party app to order online or atleast ask for extra dave sauce and honey packets but i cant even do that and thats literally the reason why i was calling!! Now i gotta eat this dry ass chicken with one single packet that i had to pay for .25 cent when its free to ask for it on the phone!! But nobody really answered so wtf!! Please find a way to put a... read more
Business response:
We're glad you stopped by and grateful for the feedback. It sounds like there’s still something missing for you, and we're eager to make it up. Please get in touch with us at http://dhcfeedback.com so we can make your next experience even better.
Seriously need to fix how you have a phone in option but nobody ever answers!! Called 8 times not a single time it was answered. Simple problem where it can be fixed in the third party app to order online or atleast ask for extra dave sauce and honey packets but i cant even do that and thats literally the reason why i was calling!! Now i gotta eat this dry ass chicken with one single packet that i had to pay for .25 cent when its free to ask for it on the phone!! But nobody really answered so wtf!! Please find a way to put a... read more
Business response:
We're glad you stopped by and grateful for the feedback. It sounds like there’s still something missing for you, and we're eager to make it up. Please get in touch with us at http://dhcfeedback.com so we can make your next experience even better.
The food here is ok , nothing different than any other hot chicken place. I was a little turned off by the lady taking our order, she kept picking at her lip or face and then touching the register and if you ordered a drink she was touching the cup. So that turned me off from this location. The inside is small so if you get there at a busy time, you'll have to sit outside.
Business response:
I'm sorry to hear about your experience—it sounds like the service was not up to standard, which is disappointing. We take cleanliness and hygiene seriously, and your feedback is important for us to address these concerns. If you have a minute, please reach out to us at tellusdirect.com/dhc so that we can make it better for you. Thank you for letting us know, and we hope you'll consider giving us another chance in the future.
Dave's Hot Chicken has a 4.7 star rating with 1,146 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.