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Dave's Hot Chicken
- Chicken Shop
- New Caney, TX
About this business
Location details
21690 US-59, Suite 300, New Caney, TX, 77357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
I don't like leaving bad reviews, but this time I think it was well deserved. Tuesday evening (12-26-2023)we ordered in the drive through and we waited for at least 45 minutes. Finally we got to the window and the service was just horrible. We got to the window cause all the other cars left with no food. There was nobody tending to the window. I get it if they were short staffed but at least acknowledge us at the window, we could have waited longer to get the food. She just wouldn't come to the window to take our payment. Ho... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
The food is horrible. The spice pallet is garbage. It's not cheap food but it's low quality. I do not recommend.
Business response:
Hi Brian, We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
The food is horrible. The spice pallet is garbage. It's not cheap food but it's low quality. I do not recommend.
Business response:
Hi Brian, We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
WAY overpriced for what you get. $10 for a SINGLE, chicken strip, tiny basket of fries and drink. WAY over seasoned chicken. So salty, we couldn't even eat it. Cheap buns on the sandwiches. Sauce was not great. Too much mayonnaise based. Service was good. Restaurant was completely dead during weekday lunch hour. Very disappointed.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
WAY overpriced for what you get. $10 for a SINGLE, chicken strip, tiny basket of fries and drink. WAY over seasoned chicken. So salty, we couldn't even eat it. Cheap buns on the sandwiches. Sauce was not great. Too much mayonnaise based. Service was good. Restaurant was completely dead during weekday lunch hour. Very disappointed.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
I did not care for the seasoning. Taste like chili powder. I felt it was way to expensive
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
I did not care for the seasoning. Taste like chili powder. I felt it was way to expensive
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
My first time, invited by my daughters, their chicken is good but there were 6 customers in the building and 8 employees. All of them talking and laughing and 6 tables were dirty, and in the 45 min we were in the store none of them were cleaned. No ice in the ice machine and the sodas were flat. I did tell the employees about the flat sodas and it was not remedied. Too bad that a young company does not care about their service.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
My first time, invited by my daughters, their chicken is good but there were 6 customers in the building and 8 employees. All of them talking and laughing and 6 tables were dirty, and in the 45 min we were in the store none of them were cleaned. No ice in the ice machine and the sodas were flat. I did tell the employees about the flat sodas and it was not remedied. Too bad that a young company does not care about their service.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 2,093 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open tomorrow at 10:30 a.m.