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Dave's Hot Chicken
- Chicken Shop
- New Caney, TX
About this business
Location details
21690 US-59, Suite 300, New Caney, TX, 77357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
I asked 3 times for no pickles on my slider...wait, I asked 4 times if you include the affirmation as it was handed to me. I got home and...PICKLES!
Business response:
We're saddened to hear that your visit fell short of expectations. Rest assured, your experience matters to us, and we're committed to resolving any issues you encountered. Connect with us via http://tellusdirect.com/dhc, and we'll do our best to regain your trust.
I asked 3 times for no pickles on my slider...wait, I asked 4 times if you include the affirmation as it was handed to me. I got home and...PICKLES!
Business response:
We're saddened to hear that your visit fell short of expectations. Rest assured, your experience matters to us, and we're committed to resolving any issues you encountered. Connect with us via http://tellusdirect.com/dhc, and we'll do our best to regain your trust.
The first time going here, the food was very over seasoned. The chicken was a little bit undercooked the service was not so great also. The workers are kind of rude and the atmospheres just ehh for me. Definitely don't recommend going here. Hopefully they see this review and things change.
Business response:
Oh no! We're so sorry about this experience. We go hard for perfection, but we know it's like catching smoke. Please allow us to let us make it up to you and reach out to us at http://tellusdirect.com/dhc
The first time going here, the food was very over seasoned. The chicken was a little bit undercooked the service was not so great also. The workers are kind of rude and the atmospheres just ehh for me. Definitely don't recommend going here. Hopefully they see this review and things change.
Business response:
Oh no! We're so sorry about this experience. We go hard for perfection, but we know it's like catching smoke. Please allow us to let us make it up to you and reach out to us at http://tellusdirect.com/dhc
Good place to eat but needs better employees! Was there before 11:30 & 2 girls were in the back just chilling we pulled up to the drive through they said only the inside is open . As we go around to go inside they turned the lights off & locked ! We also called no answer ! Unprofessional if you tell me .
Business response:
We're very sorry for letting you down. We appreciate your feedback as it gives us insight into what we can improve on. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you -Julie
Good place to eat but needs better employees! Was there before 11:30 & 2 girls were in the back just chilling we pulled up to the drive through they said only the inside is open . As we go around to go inside they turned the lights off & locked ! We also called no answer ! Unprofessional if you tell me .
Business response:
We're very sorry for letting you down. We appreciate your feedback as it gives us insight into what we can improve on. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you -Julie
Pulled up at 2:18 pm did not get food until 2:40 pm only 3 customers inside. Be prepared to wait !!
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie "
Pulled up at 2:18 pm did not get food until 2:40 pm only 3 customers inside. Be prepared to wait !!
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie "
I don't like leaving bad reviews, but this time I think it was well deserved. Tuesday evening (12-26-2023)we ordered in the drive through and we waited for at least 45 minutes. Finally we got to the window and the service was just horrible. We got to the window cause all the other cars left with no food. There was nobody tending to the window. I get it if they were short staffed but at least acknowledge us at the window, we could have waited longer to get the food. She just wouldn't come to the window to take our payment. Ho... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 2,093 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.